• Resolved ulula

    (@ulula)


    Hi there,
    I’m having some trouble with the plug-in installation.
    I have this error: “we can not create mysql table for the reviews!”, which I believe depends on my hosting.

    URL: https://www.scoprireistanbul.com
    MySQL Version: 5.0.92
    WP Table Prefix: wp_
    WP Version: 4.9.19
    Server Name: www.scoprireistanbul.com
    Cookie Domain: www.scoprireistanbul.com
    CURL Library Present: Yes
    CSS path: /web/htdocs/www.scoprireistanbul.com/home/wp-content/uploads/trustindex-tripadvisor-widget.css
    
    PHP Info: 
    	Version: 7.1.11
    	Memory Usage: 67.5MB
    	Memory Limit : 256M
    	Max Upload Size : 50M
    	Max Post Size : 55M
    	Allow URL fopen : On
    	Allow URL Include : Off
    	Display Errors : Off
    	Max Script Execution Time : 300 seconds
    
    Plugin: WP Tripadvisor Review Widgets
    Plugin Version: 7.12
    Options: 
    	active: 
    	version: 
    	page-details: 
    	subscription-id: 
    	proxy-check: 
    	style-id: 
    	review-content: 
    	filter: 
    	scss-set: 
    	lang: 
    	no-rating-text: 
    	dateformat: 
    	rate-us: 1646845909
    	verified-icon: 
    	enable-animation: 
    	show-arrows: 
    	content-saved-to: 
    	show-reviewers-photo: 
    	download-timestamp: 
    	widget-setted-up: 
    	disable-font: 
    	show-logos: 
    	show-stars: 
    	load-css-inline: 
    	align: 
    
    Reviews: Array
    	(
    	)
    	
    
    	CSS: 
    
    Active Theme: Passenger 1.5.3
    Plugins: 
    	Add Posts to Pages (1.4.1 - active)
    	Broken Link Checker (1.11.14 - active)
    	Chat Button by GetButton.io (ex. WhatsHelp) (1.8.4 - active)
    	Click to Chat (3.2.6)
    	Content Views (2.4.0.5 - active)
    	Lazy Loader (8.1.0 - active)
    	LuckyWP Table of Contents (2.1.4 - active)
    	MetaSlider (3.25.2 - active)
    	MetaSlider Lightbox (1.13.0 - active)
    	Multisite Language Switcher (2.4.9)
    	Network Shared Media (deprecated/unsupported) (0.12 - active)
    	NextGEN Gallery (3.3.17 - active)
    	Q2W3 Post Order (1.2.8 - active)
    	Redirection (4.8 - active)
    	Related Posts (3.6 - active)
    	Simple YouTube Responsive (2.4)
    	Social Icons Widget (16.07 - active)
    	Tako Movable Comments (1.0.7)
    	The Post Grid (2.3.5)
    	TinyMCE Advanced (5.0.0 - active)
    	W3 Total Cache (2.2.1 - active)
    	Widget for Social Page Feeds (6.1 - active)
    	Widget Visibility (1.3.1 - active)
    	Wordfence Security (7.5.8 - active)
    	Wordpress Mobile only & Desktop Only Content (1.2 - active)
    	WordPress Zero Spam (3.1.1 - active)
    	WP Chat App (3.1.4 - active)
    	wpDiscuz (5.3.5 - active)
    	WP Lightbox 2 (3.0.6.5 - active)
    	WP Social Chat (4.8.0)
    	WP Tripadvisor Review Widgets (7.12 - active)
    	Yet Another Stars Rating (2.5.6 - active)
    	Yoast SEO (11.6)

    thanks in advance for any reply.
    Ulula

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Adam from Trustindex

    (@adam140299)

    Hello @ulula!

    Yes, you should allow database management to your host.

    If you don’t know how to do that, but you have access to MySQL, then we will send you the SQL, what you should run there.

    Feel free to write to us, if you need further assistance,
    Adam
    Trustindex

    Thread Starter ulula

    (@ulula)

    Hi Adam,
    thanks for your reply, yes, I have access to MySQL, I may try to fix it.

    Thanks in advance,
    Ulula

    Plugin Support Adam from Trustindex

    (@adam140299)

    Hi @ulula!

    Could you resolve the problem?

    If you couldn’t, I suggest you to temporarily delete the mentioned db table, then test it. Probably, the next version of plugin will solve this.

    Feel free to write to us, if you need further assistance,
    Adam
    Trustindex

    Thread Starter ulula

    (@ulula)

    Hi Adam,
    sorry for the delay in my answer. I managed inserting the SQL from the plugin directly in MySQL.

    Plugin Support Adam from Trustindex

    (@adam140299)

    Hello @ulula!

    Thank you for your answer and have a great day! ??

    Adam
    Trustindex

Viewing 5 replies - 1 through 5 (of 5 total)
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