WCMP and customer dashboard

ok it seems even if i create a customer and make sure they have a customer role, i log in as the customer but i only see a blank vendors dashboard, i cant see an order i have put in as that test customer, or any other details.??

@mattmoo138 – Firstly, please note that vendor dashboard will be visible to the vendors only. No other user roles can see this (be it admin, customer or any other user role). May I know if you are using any user role plugin as this type of issues occurs if any user role plugin is activated on the site?

Regards,
Rimpa

Hi Rimpa, thanks for the swift reply. Thats the issue, when i log in as a customer im seeing vendor dashboard..

@boltbraces – Please ensure that you are not using any user role plugin. If yes, then please deactivate it and check if the issue persists.

Regards,
Rimpa

Hi i had booster for woocommerce installed, i have deativated this. i have mulitple plugins like woocommerce table rate shipping, order tracking yoast, gift cards etc, but nothing relating to user roles.

@boltbraces – Do one thing, deactivate all the plugins except WooCommerce and WC-Marketplace and check if your customers can see the vendor dashboard. If yes, then please report to us, we will definitely look into the matter.

In case everything seems to be working fine, then activate each plugin one by one and with activation of each plugin check for the customers accessing vendor dashboard. In this way, you will be able to track the culprit plugin behind this alien activity.

Regards,
Rimpa

Ho, my apologies for late response, trying to find time for everything. i have now deactivated all plugins apart from woocommerce and WCMP, and still the customer can see a vendoirs type dashboard, nearly every option ask them to apply as a vendor. Also the forgoton password page doesnt seem to be wokring. its just blank. Can someone have a look for me?

I have resolved, for some reason on the woocommerce settings, my account page was set to vendors dashboard, all workin fine now, thank you

@boltbraces – Glad to know that the issue has been resolved! Let me know if you need my assistance in something else.

Regards,
Rimpa