WCK Custom Meta Boxes structure fell apart

  • Resolved sunclouddesign

    (@sunclouddesign)


    8 years, 5 months ago

    Hello,

    I have a custom meta box with many fields. Until recently it was working fine. Now those custom fields are not displaying in my posts. When I edit the posts, the meta boxes are gone. The custom fields belonging to the meta boxes are still there, but displayed as a long list of custom fields rather than neatly ordered in the WCK custom meta boxes.

    Also, I’m unable to save new meta box entries – the loading dialog just continues when I try to add a new entry.

    Any ideas?

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi,

    Thank you for reaching out to us and for reporting this issue. We know about it and we are working to fix it.

    I will keep you updated regarding the fix.

    I am sorry for the inconvenience.

    Best regards,

    Hi,

    Please make a database backup using a plugin like WP-DBManager and then update WCK to the latest version.

    Let me know if everything is working correctly.

    Best regards,

    Thread Starter sunclouddesign

    (@sunclouddesign)

    Hi,

    Thank you for your quick reply. Unfortunately, I’m still having the same issue after plugin update.

    Hi,

    I am sorry that updating the plugin to the latest version didn’t fix the issue.

    Please submit a support ticket regarding this issue.

    We will continue our conversation using the ticket.

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘WCK Custom Meta Boxes structure fell apart’ is closed to new replies.