WC+Dokan Lite: Vendor Registration Form Error – Registration Blocked

Hi @papapup,

Thank you for reaching out.

I would suggest we try switching the Firewall to Learning mode as it might help Wordfence allow the registration.

From the Wordfence Dashboard, click on Manage WAF. Then you will see  Basic Firewall Options > Web Application Firewall Status. Change the option to Learning Mode. Now proceed to try a  registration. This will help Wordfence learn that these actions are normal, and it will allow them in the future. After you have finished the registration, switch the WAF from Learning Mode back to Enabled and Protecting, then test to see that you can register a user.

https://www.wordfence.com/help/firewall/learning-mode/ is an amazing resource for learning more about the WAF and learning mode.

Please get back to us in case the above doesn’t solve your issue.

Thanks,

Janet

@wfjanet ,
Let me set it up and get back to you. Thanks!

wfjanet ,

The result is still the same. It’s showing the following error message.
REGISTRATION ATTEMPT BLOCKED: This site requires a security token created when the page loads for all registration attempts. Please ensure JavaScript is enabled and try again.

Hi @papapup,

Is the “Enable reCAPTCHA on the login and user registration pages” option enabled on your site? If so, can you please disable it and attempt a registration? 

You can disable it under Login Security Settings. Let me know how that goes.

In the meantime, please send a diagnostic report to wftest @ wordfence.com. You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

Thanks,

Janet

@wfjanet ,
Disabling the RECAPTHA as suggested allow the registration to go thru
To reaffirm the configuration is as below
WF -> Login Security -> Settings Tab
– WooCommerce Integration = ON
– Use single-column layout for WooCommerce/shortcode 2FA management interface = ON
– Enable reCAPTCHA on the login and user registration pages = OFF

If “Enable reCAPTCHA on the login and user registration pages” is turned ON, the registration gets blocked.

NOTE: I have also emailed the diagnostic with the forum username @papapup

Thanks in advance.

Hi @wfjanet ,
Any update to this?

Hi @papapup,

Please accept my sincere apologies for the delayed response. I forgot to enable notifications for new responses.

I had a look at your diagnostic, and everything looks good. Currently, our 2FA and reCAPTCHA features are currently designed for the default WordPress/WooCommerce login and registration pages, so they may not work on custom versions of these pages created manually or by other plugins. This may explain the issue with the Dokan Lite and WooCommerce setup.

We plan to expand our compatibility in future, although we cannot commit to timescales here on the forums.

Thanks,

Janet