Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @tatzky04,

    Thank you for reaching out to us.

    Could you kindly confirm if you are using the latest version of the plugin on your site? If yes, then could you please share your system status report for your site here so that we can replicate your environment and assist you further?

    Thread Starter tatzky04

    (@tatzky04)

    Yes, I am using the latest version of the plugin which is the version 2.5.5?. Also, done sending the status report. Please check, thank you.

    Thread Starter tatzky04

    (@tatzky04)

    Any updates? Thank you

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @tatzky04,

    Thank you for confirming that you’re using version 2.5.5 of the plugin and for sending the status report. We’ve received it.

    Regarding your query, we’ve already responded via email. However, it appears that you may not have received our response. Could you please check your spam folder to ensure you haven’t missed our response email?

    Thread Starter tatzky04

    (@tatzky04)

    Checked my spam folder but it’s empty.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hello @tatzky04,

    It appears that you are having trouble receiving our messages.

    Upon investigating the issue, we’ve discovered that the email address you reached out to us from seems to be invalid. We’ve previously used the email address “e**n@je****ys***emar***s.com” to contact you. Could you please confirm if this is the correct email address?

    To ensure effective communication and resolution of your issue, kindly reach out to us again using this email address.

    Thank you for your cooperation.

    Thread Starter tatzky04

    (@tatzky04)

    Thank you for your response. Looks like I entered the wrong email address. I sent you an email with my correct email address.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘wc_last_active is not on date format’ is closed to new replies.