wc_cart_fragments_params
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For some reason this site is experiencing an error during the checkout process. After entering the payment information and clicking process payment, an unknown error pops up.
The error is: ReferenceError: Can’t find variable: wc_cart_fragments_params
I have disabled plugins, changed to default theme, but no luck in any configuration. I also have another site using the same theme, version of WP and WC, and payment processor with no issues during checkout.
The page I need help with: [log in to see the link]
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Hey there, @hhonzell! Thanks for contacting us. I’m happy to help you.
Do you mind sharing which payment gateway you are using?
Is this issue happening with more than one payment gateway?As I understand this happens every time you try to run an order, correct?
Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:
System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.Looking forward to your reply.
Have a wonderful day!
I’ve only tried with the current processor, using the MX Merchant plug-in. The error occurs every time I click process payment.
` WordPress Environment WordPress address (URL): https://badlandsmunitionsco.com Site address (URL): https://badlandsmunitionsco.com WC Version: 8.9.1 REST API Version: ? 8.9.1 Action Scheduler Version: ? 3.7.4 Log Directory Writable: ? WP Version: 6.5.3 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: ? Server Environment Server Info: nginx PHP Version: 8.2.18 PHP Post Max Size: 100 MB PHP Time Limit: 43300 PHP Max Input Vars: 10000 cURL Version: 7.81.0 OpenSSL/3.0.2 SUHOSIN Installed: – MySQL Version: 8.0.36-28 Max Upload Size: 50 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? 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wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB Post Type Counts addify_acr_carts: 716 addify_acr_emails: 1 addify_acr_logs: 669 addify_whp: 2 at_checkout_ob: 6 attachment: 452 awb_off_canvas: 3 customize_changeset: 1 efw_fees: 58 fusion_element: 7 fusion_form: 1 fusion_tb_layout: 7 fusion_tb_section: 13 nav_menu_item: 96 page: 12 post: 4 product: 272 product_variation: 305 revision: 10 shop_coupon: 22 shop_order: 2019 shop_order_refund: 5 wafs: 1 wp_navigation: 1 wp_template: 2 yaymail_template: 11 Security Secure connection (HTTPS): ? Hide errors from visitors: ? Active Plugins (24) Age Gate: by Phil Baker – 3.4.0 Avada Builder: by ThemeFusion – 3.11.7 Avada Core: by ThemeFusion – 5.11.7 Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.26.0 Hide Price and Add to Cart Button: by Addify – 1.4.1 Iconic Sales Booster for WooCommerce: by Iconic – 1.21.0 Mailchimp for WooCommerce: by Mailchimp – 4.0.2 NitroPack: by NitroPack Inc. – 1.14.0 Perfect Brands WooCommerce: by QuadLayers – 3.3.9 WooCommerce PDF Invoices, Packing Slips, Delivery Notes and Shipping Labels: by WebToffee – 4.5.1 Rearrange Woocommerce Products: by Aslam Doctor – 4.2.0 Ultimate Dashboard: by David Vongries – 3.7.14 Coupon Affiliates for WooCommerce (PRO): by Elliot Sowersby RelyWP – 5.13.0 WooCommerce.com Update Manager: by Automattic – 1.0.2 WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.7 Woo Back In Stock Notifications: by Woo – 1.7.1 Checkout Field Editor for WooCommerce (Pro): by ThemeHigh – 3.6.2 WooCommerce MX Merchant Payments: by Priority – 1.7.7 HUSKY - Products Filter Professional for WooCommerce: by realmag777 – 3.3.4.4 WooCommerce: by Automattic – 8.9.1 Yoast SEO Premium: by Team Yoast – 22.7 Yoast SEO: by Team Yoast – 22.7 WP Mail SMTP Pro: by WP Mail SMTP – 4.0.2 YayMail - WooCommerce Email Customizer: by YayCommerce – 3.5.1 Inactive Plugins (6) Abandoned Cart Recovery: by Addify – 1.5.0 Advanced Order Export For WooCommerce: by AlgolPlus – 3.5.1 Anti-Spam by CleanTalk: by СleanTalk - Anti-Spam Protection <a href="mailto:[email protected]">[email protected]</a> – 6.32.1 Route App: by Route – 2.2.10 Slider Revolution: by ThemePunch – 6.6.20 WP Mail SMTP: by WP Mail SMTP – 4.0.1 Dropin Plugins () advanced-cache.php: advanced-cache.php object-cache.php: Memcached Redux Must Use Plugins (5) Force Strong Passwords - WPE Edition: by Jason Cosper – 1.8.0 WP Engine Cache Plugin: by WP Engine – 1.3.0 WP Engine Seamless Login Plugin: by WP Engine – 1.6.1 WP Engine Security Auditor: by wpengine – 1.1.1 WP Engine System: by WP Engine – 5.0.1 Settings API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? Enforce Approved Product Download Directories: ? HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – Logging Enabled: ? Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 30 days Level threshold: – Log directory size: 9 MB WC Pages Shop base: #6 - /shop/ Cart: #7 - /cart/ Checkout: #8 - /checkout/ My account: #9 - /my-account/ Terms and conditions: #10 - /terms-and-conditions/ Theme Name: Avada Version: 7.11.7 Author URL: https://themeforest.net/user/ThemeFusion Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? Templates Overrides: Avada/woocommerce/cart/cart.php Avada/woocommerce/checkout/form-pay.php Avada/woocommerce/checkout/review-order.php Avada/woocommerce/single-product/short-description.php Avada/woocommerce/single-product/tabs/additional-information.php Avada/woocommerce/single-product/tabs/description.php Back In Stock Database Version: 1.7.1 Loopback Test: ? Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customize-store customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable product-external-affiliate product-grouped product-linked product-pre-publish-modal product-custom-fields remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings async-product-editor-category-field launch-your-store Daily Cron: ? Next scheduled: 2024-05-24 01:53:48 -07:00 Options: ? Notes: 64 Onboarding: skipped Action Scheduler Canceled: 5 Oldest: 2024-04-23 09:34:40 +0000 Newest: 2024-05-22 15:32:53 +0000 Complete: 7,443 Oldest: 2024-04-23 04:00:56 +0000 Newest: 2024-05-23 14:14:02 +0000 Failed: 3 Oldest: 2024-05-22 19:41:35 +0000 Newest: 2024-05-22 23:16:17 +0000 Pending: 8 Oldest: 2024-05-23 23:16:17 +0000 Newest: 2024-05-26 06:26:02 +0000 Status report information Generated at: 2024-05-23 07:38:44 -07:00 `
error below in log
2024-05-23T00:38:22+00:00Critical Uncaught Error: Call to a member function is_wc_shop_loop_enabled() on null in /nas/content/live/badlandsammo/wp-content/plugins/fusion-builder/inc/lib/inc/class-fusion-woocommerce.php:103 Additional context{ “error”: { “type”: 1, “file”: “\/nas\/content\/live\/badlandsammo\/wp-content\/plugins\/fusion-builder\/inc\/lib\/inc\/class-fusion-woocommerce.php”, “line”: 103 }, “backtrace”: [ “”, “#0 \/nas\/content\/live\/badlandsammo\/wp-includes\/class-wp-hook.php(324): Fusion_WooCommerce->wp(Object(WP))”, “#1 \/nas\/content\/live\/badlandsammo\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)”, “#2 \/nas\/content\/live\/badlandsammo\/wp-includes\/plugin.php(565): WP_Hook->do_action(Array)”, “#3 \/nas\/content\/live\/badlandsammo\/wp-includes\/class-wp.php(830): do_action_ref_array(‘wp’, Array)”, “#4 \/nas\/content\/live\/badlandsammo\/wp-includes\/functions.php(1336): WP->main(”)”, “#5 \/nas\/content\/live\/badlandsammo\/wp-blog-header.php(16): wp()”, “#6 \/nas\/content\/live\/badlandsammo\/index.php(17): require(‘\/nas\/content\/li…’)”, “#7 {main}”, “thrown” ] }
To add to this, I just installed a stripe payment integration and a test order successfully went through, making me think there may be a conflict with the MX Merchant plugin.
Hello hhonzell
Thank you for your reply.
After reviewing the error log, I noticed that the error is caused by one of the plugins used by the Avada theme.
Uncaught Error: Call to a member function is_wc_shop_loop_enabled() on null in /nas/content/live/badlandsammo/wp-content/plugins/fusion-builder/inc/lib/inc/class-fusion-woocommerce.php
Could you contact Avada support and ask them about this error?
Their insights might help us understand what is causing this error.Looking forward to your response. ??
Best regards.
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