WC with WP Block editor, cannot set product thumbnail size.

  • Resolved oxfordebooks

    (@oxfordebooks)


    1 year, 7 months ago

    Using WP ver: 6.2

    WC: 7.6.0

    Theme: TwentyTwentyThree

    I’m not able to set the thumbnail image of my products in the SHOP page. The product images needed are rather tall (980x1889px). At the moment they’re cropping to the 300px wide variant.

    I’m using the latest WordPress block editor (which seems to be quite usable now!) and the TwentyTwentyThree theme.

    There is NO Appearance>Customise>Woocomerce>Product images menu with the block editor.

    I’ve tried setting the image sizes in Settings>Media (all of them!)

    Rebuilding the shop images in Status>Tools has no effect.

    Oddly, the thumbnails were correct when I started populating the products, then it started using cropped versions.

    The block editor on the shop page template (Appearance>Editor>templates>Product Catalogue) uses the Woocommerce Product Grid Block. Attempting to try the new beta product viewer still yields the same cropped images. I see NO other settings in the entire system which will allow me to set the image thumbnail sizes when using Block Editor.

    The full, proper product image IS shown on the single product page.

    HELP! I don’t want to resort to any code mods (CSS won’t fix this as it’s selecting the cropped version of the image) as I’m sure that this should be possible with the standard WC core and WP block editor.

    Thanks in advance!



    • This topic was modified 1 year, 7 months ago by oxfordebooks.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter oxfordebooks

    (@oxfordebooks)

    Neat! My post seems to have been formatted as a code block. (Pasted draft from OneNote). Ho hum… reformatted it.

    • This reply was modified 1 year, 7 months ago by oxfordebooks.
    Thread Starter oxfordebooks

    (@oxfordebooks)

    Here’s the status report:

    =====
    STATUS REPORT (add '/' after root URL.

### WordPress Environment ###

WordPress address (URL): https://176.32.230.251/dev-cpr.com

Site address (URL): https://176.32.230.251/dev-cpr.com

WC Version: 7.6.0

REST API Version: ? 7.6.0

WC Blocks Version: ? 9.8.4

Action Scheduler Version: ? 3.5.4

Log Directory Writable: ?

WP Version: 6.2

WP Multisite: –

WP Memory Limit: 256 MB

WP Debug Mode: –

WP Cron: ?

Language: en_GB

External object cache: –

### Server Environment ###

Server Info: Apache

PHP Version: 8.1.18

PHP Post Max Size: 64 MB

PHP Time Limit: 30

PHP Max Input Vars: 1000

cURL Version: 7.61.1

OpenSSL/1.1.1k

SUHOSIN Installed: –

MySQL Version: 10.1.48-MariaDB

Max Upload Size: 64 MB

Default Timezone is UTC: ?

fsockopen/cURL: ?

SoapClient: ?

DOMDocument: ?

GZip: ?

Multibyte String: ?

Remote Post: ?

Remote Get: ?

### Database ###

WC Database Version: 7.6.0

WC Database Prefix: wp_

Total Database Size: 11.91MB

Database Data Size: 9.35MB

Database Index Size: 2.56MB

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### Post Type Counts ###

attachment: 92

form-maker: 1

mailpoet_page: 1

page: 12

post: 5

product: 9

revision: 168

wp_global_styles: 1

wp_navigation: 1

wp_template: 2

wp_template_part: 3

### Security ###

Secure connection (HTTPS): ?

Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.

Hide errors from visitors: ?

### Active Plugins (5) ###

Carousel Slider Block for Gutenberg: by  – 1.0.8

Form Maker: by 10Web Form Builder Team – 1.15.11

Jetpack: by Automattic – 12.0

MailPoet: by MailPoet – 4.12.2

WooCommerce: by Automattic – 7.6.0

### Inactive Plugins (6) ###

Akismet Anti-Spam: Spam Protection: by Automattic - Anti Spam Team – 5.1

Pinterest for WooCommerce: by WooCommerce – 1.2.19

WooCommerce Payments: by Automattic – 5.7.0

WooCommerce Shipping & Tax: by WooCommerce – 2.2.4

WP-Cron Control: by Thorsten Ott

Erick Hitter

Automattic – 0.7.1

WP Crontrol: by John Blackbourn & crontributors – 1.15.2

### Settings ###

API Enabled: –

Force SSL: –

Currency: GBP (￡)

Currency Position: left

Thousand Separator: ,

Decimal Separator: .

Number of Decimals: 2

Taxonomies: Product Types: external (external)

grouped (grouped)

simple (simple)

variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)

exclude-from-search (exclude-from-search)

featured (featured)

outofstock (outofstock)

rated-1 (rated-1)

rated-2 (rated-2)

rated-3 (rated-3)

rated-4 (rated-4)

rated-5 (rated-5)

Connected to WooCommerce.com: –

Enforce Approved Product Download Directories: ?

Order datastore: WC_Order_Data_Store_CPT

### WC Pages ###

Shop base: #124 - /shop/

Basket: #125 - /basket/

Checkout: #126 - /checkout/

My account: #127 - /my-account/

Terms and conditions: ? Page not set

### Theme ###

Name: Twenty Twenty-Three

Version: 1.1

Author URL: https://en-gb.www.remarpro.com

Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build

personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels

analytics

coupons

customer-effort-score-tracks

import-products-task

experimental-fashion-sample-products

shipping-smart-defaults

shipping-setting-tour

homescreen

marketing

multichannel-marketing

mobile-app-banner

navigation

onboarding

onboarding-tasks

remote-inbox-notifications

remote-free-extensions

payment-gateway-suggestions

shipping-label-banner

subscriptions

store-alerts

transient-notices

woo-mobile-welcome

wc-pay-promotion

wc-pay-welcome-page

Disabled Features: block-editor-feature-enabled

minified-js

new-product-management-experience

product-variation-management

settings

Daily Cron: ? Next scheduled: 2023-04-26 13:35:02 +01:00

Options: ?

Notes: 59

Onboarding: completed

### Action Scheduler ###

Complete: 660

Oldest: 2023-04-18 14:36:12 +0100

Newest: 2023-04-26 09:22:51 +0100

Failed: 1

Oldest: 2023-04-18 15:04:19 +0100

Newest: 2023-04-18 15:04:19 +0100

Pending: 2

Oldest: 2023-04-26 09:24:51 +0100

Newest: 2023-04-27 08:54:35 +0100

### Status report information ###

Generated at: 2023-04-26 09:23:47 +01:00
    Thread Starter oxfordebooks

    (@oxfordebooks)

    Okay, this was slightly random, but now I’m gettig the Appearance>Additional CSS menu appearing (which is nice, thinnk it’s a JetPack thing?) but that also contains a link to the old-fashioned customiser! I’ve saved the URL in my project notes for later.

    If anyone needs the old customiser go to:

    {your url}/wp-admin/customize.php

    Huzzah!

    Hi @oxfordebooks

    I’m glad you were able to find a solution to your issue here and thanks for sharing it with the community too! ??

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘WC with WP Block editor, cannot set product thumbnail size.’ is closed to new replies.