WC Vendors NOT seeing Commissions

Hi Mark,

Which shipping system are you using? WooCommerce shipping zones are not supported currently. You will need to use a supported shipping system that can do per-product shipping and then hook into our commission system to log the shipping for it to be assigned and paid out.

cheers,

Jamie.

Hi Jamie,

thanks for the response.

I am using ‘Innozilla Per Product Shipping WooCommerce PRO’ at the moment.

Wouldn’t (or shouldn’t) WC Vendors just look at the orders field in Woocommerce to get shipping, is that where it picks up the order amounmt?

I’d like to get this sorted, do you have another suggestion other than the Innozilla plugin that works with WC Vendors?

regards
Mark

HI Mark,

This is not possible because the shipping system you are using is not built for a marketplace and multi-vendor setup.

Not all shipping plugins compatible with WooCommerce automatically work with WC Vendors because their functionalities need to be extended to WC Vendors. This may be done with custom development or integration.

On the other hand, you may use the recommended shipping plugins are already compatible with WC Vendors – https://www.wcvendors.com/home/compatible-plugins.

Cheers,
Lloyd

Hi Jamie and Lloyd,

where does WC Vendors pick up the order amount from each sale? If it is from the Woocommerce order page, the shipping rate is right there?

Seems like WC Vendors is bypassing Woocommerce shipping figures for the shipping plugin figure.

Lloyd you mentioned that “Not all shipping plugins compatible with WooCommerce automatically work with WC Vendors because their functionalities need to be extended to WC Vendors. This may be done with custom development or integration.” – Who would do this? WC Vendors for a fee or are you suggesting someone else?

I think it would be simpler to re-code to pick up shipping from the Woocommerce orders page as the plugin ‘Marketship’ I purchased affects other parts of my site (vendor dashboard) when activated.

Is the market too small for what I am asking?

regards
Mark

Hi Mark,

Everything comes from the WooCommerce order, however, internally its not as simple as what you see on your admin screen. WC Vendors was developed before shipping zones were introduced. When it was initially developed, per product commissions made sense, but that meant that shipping also needed to be per product. After shipping zones were introduced re-architecting our entire commission system to support zones wasn’t easy due to the thousands of existing marketplaces using our product. This has nothing to do with trying to sell a plugin. WooCommerce Per product shipping is supported as it was the only per product shipping plugin available at the time of development.

Its not as simple as picking up the shipping from the order. The shipping plugin needs to be able to split that shipping correctly between each product and each vendor so that it can be assigned correctly to the vendors for the commission. The plugin also needs to provide an interface for the vendors to be able to configure their own shipping. Otherwise how can a vendor be sure that they are getting the correct amount of shipping for the order. If marketship has issues I would suggest you contact the developers to resolve the issue. They are very active and responsive.

We are working to support shipping zones which will alleviate this issue however this requires that I completely redesign our entire commission systems internal architecture to support both per product and per order shipping. We also have to create a user interface for the vendors to be able to manage their own zones. This is not an easy or quick task. It takes considerable time and resources to build and we are a very small team. I know that this is an issue, however due to the sheer number of different kinds of marketplaces it’s not possible to support every single feature for every single marketplace.

cheers,

Jamie
Founder and Lead Developer.

Thanks Jamie,

I sometimes forget that ‘multi-vendor’ means a buyer in one purchase can log goods from multiple vendors in their cart and yes I have contacted Chris from Plugin Pro’s to look into the Marketship issues.

I guess I was after a default (simplified) option that may be a question for Woocommerce, where the vendor can manually list shipping rates in the ‘add products’ screen. That would sort out my minor issue and leave you in peace (i see my users as small time/single seller, not shop owners).

But that brings me back to my initial question about WC Vendors picking Woocommerce order details, which you explained “Its not as simple as picking up the shipping from the order”. I feel like i’m chasing my tail a bit here.

Once again, I appreciate you taking the time to explains things to me.

regards
Mark

Hi Mark,

Thanks for your understanding. This is also why our pro plugin includes 2 shipping systems. Flat rate and table rate shipping. Once we support WooCommerce zones, we’ll be able to support all shipping plugins. I’ve spent a couple of months working on how to do this so far and I still have work to do.

Yes, we pickup the information from the order. However shipping zones by default are per order not per product. And as you mention, the vendors need a way to assign the shipping per product. Even though you are using a per product shipping system, it is still built on top of WooCommerce zones.

Multi-vendor solutions are difficult to design and build for on top of WooCommerce. Which was not designed for this so we have to build work arounds to get the functionality we require.

cheers,

Jamie.