WC Vendor – view store link broken

Hi @kathyeng07 ,

Good day and thanks for writing in! Please double-check your permalink settings and follow our guide regarding how you should set it up – https://docs.wcvendors.com/docs/uncategorized/setting-permalinks/

Please feel free to let me know if the issue continues to occur and I’ll be glad to help. Have a nice day ahead!

Hi Mark,
Thank you for your reply and for your assistance however sadly changing the permalinks did not solve my issue.
I originally installed the plugin then removed it using the delete all pages and content functionality and wondering if there is a setting I may have deleted?
All other content appears to be working correctly.
Is there any other advice you can recommend?
Thank you

Hi @kathyeng07,

I’m sorry to hear that the View Store link is still broken. Can you try following our debugging guide to rule possible plugin and theme conflicts – https://docs.wcvendors.com/docs/wc-vendors/troubleshooting/the-debugging-guide?

Cheers,
Lloyd

Hi, I have tested the storefront theme and the link to “view your store” now works however all my other pages formatting have changed so this is not an option. I installed multiple themes and chose “storefront” theme for this page only and the url that meets the store prefix and am back to my original problem as the link does not work.

My existing theme is Astra.

Is there anything else you would suggest to fix my issue?
Also is there a way to style the store page or does it default to your themes settings?

Look forward to your reply.

I went to install the Hello theme to try that across all pages and it created a critical error on my account so had to backup and lost a days work.
Is anyone else experiencing this issue?
Would assume the same issues would occur should I upgrade to Pro which I do not wish to do until I launch my site and receive income.
I would like to keep Astra theme across all pages on my site if possible.
Look forward to your reply.

Hi, just following up on my previous post. I have tried the de-bugging tips but wary to progress given the critical error that occurred previously. Is there any other suggestions you have as I do not wish to change themes as my other pages will break.

I would really like to stay with this plugin as will meet my requirements but concerned why I cannot click on link.

Alternatively how I can remove the link to store so vendors wont look to visit their own stores as I am mainly after the ability for each to manage their own payments, orders and refunds.

Thank you