WC USPS 2 combined 15oz pkgs shows double rate instead of only priority mail?
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Hey forum, new to woocommerce here, but not to programming. I have the free woocommerce shipping plugin installed. I’m going to use shipstation as the shipping provider. WordPress v4.9.8, Woocommerce v3.4.5, & shipping via Woocommerce Services by Automattic – 1.16.1.
If I add one 15oz product to the cart, the shipping estimate shows options I’m expecting, both first class and Priority Mail. However, if I update the cart to two 15 Oz products (or simply start w/adding two 15oz products), the shipping options still show first class shipping as well as priority mail. However, the first class shipping cost has now doubled because of the two 15 Oz items.
In the setting Woocommerce > Settings > Shipping > Shipping Zones > USA > Packaging, I have this option selected “Pack items together, in as few packages as possible.”
What I would like to do in this situation, is have the cart and check out pages show only Priority Mail as an option because both items will be packaged together in one mailer or one box and with 2 (or more) 15oz items, it’s over the limit for first class. In other words, not two different first class shipments as an option.
How do I do this?
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Hi @we5inelgr
Can you confirm that you have set packaging to group the items together?
Here is a link to the documentation page to help manage package:
https://docs.woocommerce.com/document/woocommerce-services/
The calculation is by volume so the combined size of the products will need to fit in the package. So, you’ll want to confirm the size of the products combined will fist in the package.
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