WC Shipping & Tax Update

  • Resolved msglobaldirect

    (@msglobaldirect)


    3 years, 12 months ago

    Can someone please tell me when this plugin will be updated to work with WordPress 5.7. There seems to be a lot of issues posted and for me it caused WordPress warnings on product, cart, and checkout pages. And Add To Cart buttons to go back to the product page with a warning of A COUNTRY IS NEEDED in red across the top. I got this when I had the shipping calculator on the cart page. Once I removed the calculator it works OK until the Checkout page that has warnings everywhere. And yes I have the correct settings. It just broke my site.

    It seems that this plugin is always updated much later and seems to always cause issues. Would you recommend not updating anything UNTIL ALL plugins are updated to work with latest version of WordPress as a general way to handle all of these updates???

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    Hi @msglobaldirect,

    What versions of WooCommerce, Jetpack and WooCommerce Shipping & Taxes are you currently on? When testing on my own site, I am not able to replicate this:

    https://d.pr/i/xjVdMi
    Link to image: https://d.pr/i/xjVdMi

    Let’s also make sure this is not a theme or plugin conflict.

    First, backing up your live site before any testing and updates is highly recommended. If you would prefer not to do testing on your live site, first make a back up of your site, then create a staging site using this plugin WP Staging. This creates a copy of your live site where you can make tests without affecting your live site.

    Temporarily switch your theme to one of our default – Storefront or Twenty Nineteen, then deactivate all plugins except for – WooCommerce, Jetpack and WooCommerce Shipping & Taxes. If it shows correctly, then it’s a theme or plugin conflict. Reactivating each plugin one at a time, then see if the issue pops up again will tell us which plugin is conflicting.

    It will be great if you could share your current System Status Report. You can get it by navigating to the WooCommerce > Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a reply.

    Let us kwow how it goes!

    I am getting duplicate “A province is required for Canada” and “A postal code is required for Canada”. I have seen both of the messages repeated up to 9 times each. It will happen when I clear my cache and cookies and then add something to the cart and then view the cart. It seems to be showing it 1 + (the number of separate items in the cart) times.

    Mike M. a11n

    (@mikedmoore)

    Automattic Happiness Engineer

    Hi @givver,

    I am getting duplicate “A province is required for Canada” and “A postal code is required for Canada”. I have seen both of the messages repeated up to 9 times each. It will happen when I clear my cache and cookies and then add something to the cart and then view the cart. It seems to be showing it 1 + (the number of separate items in the cart) times.

    It looks like this could be a different problem. Could you please create a new thread and post a link to your site as well as a screenshot of the error?

    The latest version seems to have fixed my problem.

    mother.of.code

    (@imazed)

    The Mother of Code

    Hi again!

    Thanks for letting us know. I’ll go ahead and mark this topic as resolved, but feel free to open a new one if you need anything else!

Viewing 5 replies - 1 through 5 (of 5 total)
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