Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Dualcube

    (@dualcube)

    Hi,

    Thank you for using our plugin, and sorry you are facing problems.

    We will release an updated version tomorrow, and this should solve the issue.

    Thanks
    Shan

    Thread Starter longfit

    (@longfit)

    thank you !

    Plugin Author Dualcube

    (@dualcube)

    Hi,

    We have released the new version. Please let me know if you are still facing the error.

    Thanks
    Shan

    Thread Starter longfit

    (@longfit)

    Hi

    new verison without error when I place order.
    It only generate the pure sequential order number without formatting.
    such as {YYYY} of prefix

    But the setting is disappearing {YYYY} prefix when the param saved

    I have tried to fill in param of {YYYY} at prefix or sufix

    at server log shown

    thanks

    [Sat Aug 29 11:10:32 2015] [error] [client 218.103.187.77] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: https://www.oba-asiashop.com/wp-admin/admin.php?page=wc-settings
    [Sat Aug 29 11:10:40 2015] [error] [client 218.103.187.77] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: https://www.oba-asiashop.com/wp-admin/admin.php?page=wc-settings
    [Sat Aug 29 11:10:45 2015] [error] [client 218.103.187.77] PHP Warning: PHP Startup: Unable to load dynamic library ‘./php_imap.dll’ – ./php_imap.dll: cannot open shared object file: No such file or directory in Unknown on line 0, referer: https://www.oba-asiashop.com/wp-admin/admin.php?page=wc-settings

    Thread Starter longfit

    (@longfit)

    Hi

    Can I manually input the param Now?

    Please comment what is currently status for debuggin .

    thanks
    Mr Yeung

    Thread Starter longfit

    (@longfit)

    Hi

    I want to directly setting the param{YYYY}.

    Because my web site will be implemented.

    Could you put my problem first priority ?

    Thanks

    Plugin Author Dualcube

    (@dualcube)

    Hello,

    Firstly, apology for the prolonged delay. Now we are back to provide you support. I have implemented the task that you were trying to do. But I am not facing that same problem. So please provide me some examples or links that can help me to understand your exact problem and will help me to pitch the right solution.

    Thanks,
    Rimpa
    Team DualCube

    Thread Starter longfit

    (@longfit)

    Hi

    i cannot update any format of prefix or suffix the order number #.

    when i save the button clicked , the field became blank .
    The generated pure sequential order number.

    I try to modify directly the format , now i can generate the formated order number.

    If I click the save button in woocommerce–>setting–>general, the prefix field’s value blank after saved.

    I think internal having invalid wp-post affect the parameter.
    Mr Yeung

    Thread Starter longfit

    (@longfit)

    Hi

    I need re-describe the setting problem of wc-sequiential order number.

    i cannot update any format of prefix or suffix the order number #.

    when i save the button clicked , the field became blank .
    The generated pure sequential order number.

    I try to modify directly the format , now i can generate the formated order number.

    If I click the save button in woocommerce–>setting–>general, the prefix field’s value “re-unchange” when saved button click.

    I think internal having invalid wp-post affect the parameter.
    Mr Yeung

    Plugin Author Dualcube

    (@dualcube)

    Hi Yeung,

    Thanks for detailed description. I have implemented this again but could not find any such problem. It would be great if you share access details of your site at [email protected], so that our tech team can look into the matter and provide you exact solution.

    Thanks,
    Rimpa
    DualCube

    Thread Starter longfit

    (@longfit)

    Hi

    I try to uninstall plugin and delete all file.
    Re-install the params still show and exists.
    I try change the {YYYY}{MM} , still cannot change.

    I want to delete or direct change params

    But the table name and row forgotten,

    Would you tell where I can locate the record,
    let me delete it manally.

    thanks

Viewing 11 replies - 1 through 11 (of 11 total)
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