WC privacy cleanup is deleting ordinary pages?

  • Resolved robrave

    (@robrave)


    5 years, 11 months ago

    Hi,

    We are encountering a mind boggling issue. It seems that Woocommerce is trashing stuffs outside of Woocommerce.

    This is a simple history list (just a part of it, there are 240+ trashing events):

    View post on imgur.com

    This is the detail:

    View post on imgur.com

    As you can see, it trashed our Blog page as well. And not just the Blog page, even the Homepage!

    We have tried restoring from backup again and again but it will do this again.

    Woocommerce version is 3.5.5 and even tried 3.5.6 but same thing.

    Can anyone fix this asap? Deleting pages/posts not related to Woocommerce is a critical issue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Linda

    (@lindamork)

    Automattic Happiness Engineer

    Hi there,

    That is mind boggling indeed!

    What isn’t clear is what’s prompting these actions? Do you believe this is due to the settings you have in the Accounts/Privacy section in WooCommerce > Settings > Account/Privacy? If so, could you please screenshot the settings on that page?

    Any additional details you can provide could be helpful, and please include a copy of your System Status report. You can find this in your dashboard at WooCommerce > Status

    Plugin Support Steve E.a11n

    (@woosteve)

    Automattic Happiness Engineer

    Hi there,

    We haven’t heard back from you in a bit so I’m going to mark this thread as resolved.

    If you are still experiencing the odd behaviors mentioned above, please feel free to reach out again with more information.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘WC privacy cleanup is deleting ordinary pages?’ is closed to new replies.