wc-ajax=update_order_review 403 error

  • Resolved Rogier

    (@metaphysics)


    2 years, 4 months ago

    For months, my store has been plagued by the “wc-ajax=update_order_review” 403 error, causing the endless spinner upon checkout, affecting some (if not all) logged-in customers attempting to checkout.

    One of them sent me the view from the console, and it looks like this Braintree plugin is the culprit. (All the ERR_BLOCKED_BY_CLIENT lines are from client-analytics.braintree.) See screenshot linked below. Please advise how to resolve this?

    https://www.dropbox.com/s/urq8ax167xa4hwx/ERR_BLOCKED_BY_CLIENT%23Braintree.jpeg?dl=0

    Payment Plugins Braintree For WooCommerce (3.2.36)
    WooCommerce (6.7.0)
    WordPress (6.0.1)

Viewing 1 replies (of 1 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @metaphysics,

    Thanks for contacting us. That 403 error isn’t a result of the Braintree plugin. 403 errors mean the request to your server is not authorized and the wc-ajax=update_order_review is coming from your WooCommerce plugin.

    The wc-ajax=update_order_review requests is how WooCommerce updates information that your customer enters on your checkout page.

    In our experience, 403 errors from this request are caused by a 3rd party authentication plugin that’s restricting ajax requests or cached nonces which are expired and thus throw 403 errors.

    Kind Regards,

Viewing 1 replies (of 1 total)
  • The topic ‘wc-ajax=update_order_review 403 error’ is closed to new replies.