?wc-ajax=checkout – 500 internal server error

  • Resolved aestestphp

    (@aestestphp)


    4 years ago

    Getting 500 internal server erro while checking out. Couldn’t find out what is the error.Wp-debug is also not working

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support EastOfWest a11n

    (@eastofwest)

    Hi there,

    500 errors, or fatal errors as they are also called, should be logged in the WooCommerce Fatal Errors log. You can access those by going to WP Admin ? WooCommerce ? Status ? Logs, and then selecting the one that starts with “fata-errors-” and the relevant date, from the dropdown on the right.

    If there are no such logs, or they do not contain any info, then you should be able to retrieve a server-level error log from your hosting account. Reach out to their support if you need help locating it.

    Either way, reply with the errors here, so that we can we have a closer look. At the same time, also include your System Status Report. To find it, go to WooCommerce ? Status, select “Get system report” and then “Copy for support”, to paste in your response.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @aestestphp,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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