WC 4.0 instead of text

  • Resolved superdog2017

    (@superdog2017)


    5 years ago

    After installing WC 4.0 in the Admin panel, here is a picture. None of the text. The same is true for the other panels. What could be the reason?

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter superdog2017

    (@superdog2017)

    instead of text, empty lines and constant loading of reports

    Jeff Stieler

    (@jeffstieler)

    Hello @superdog2017,

    I’m sorry that you’re experiencing issues with WooCommerce Admin.

    Are you able to open the developer console in your browser to check for errors?

    If so, that would be very helpful in diagnosing problems.

    Thank you.

    Thread Starter superdog2017

    (@superdog2017)

    Messages of this type
    Failed to load resource: the server responded with a status of 500 ()
    /wp-json/wc-analytics/admin/notes?page=1&per_page=25&status=unactioned&type=error%2Cupdate&_locale=user:1

    to the robots.txt for crawling robots is closed Disallow: / wp-json/ can this be the reason?
    However, these recommendations are used to protect the site.

    Jeff Stieler

    (@jeffstieler)

    Thanks for that @superdog2017,

    Are you able to click on the Network tab in your developer tools to see what the contents of the 500 error response are?

    The robots.txt file should not impact anything but search engine bots.

    Thanks.

    Thread Starter superdog2017

    (@superdog2017)

    screen https://c.radikal.ru/c03/2003/0b/109553d8b3d1.jpg

    Jeff Stieler

    (@jeffstieler)

    Thank you @superdog2017.

    Sorry for all of the back and forth, but can you please click on one of those red rows? It should open up a detail pane with “headers”, “preview”, “response”, etc. Once that’s open, please click on “response” and post another screenshot.

    Thanks!

    Thread Starter superdog2017

    (@superdog2017)

    https://b.radikal.ru/b25/2003/16/4ec33b25c59b.jpg
    https://d.radikal.ru/d06/2003/fc/16c891ffce55.jpg

    Jeff Stieler

    (@jeffstieler)

    Thanks again @superdog2017.

    I apologize – I forgot to check whether or not you had debugging enabled on your store. Are you able to temporarily modify wp-config.php to add define( 'WP_DEBUG', true );?

    If so, please add that line above “stop editing” and then take another screenshot of the response. This should reveal the source of the error to us.

    Thank you for your patience while we work to find the problem!

    EDIT: Please be sure to remove the WP_DEBUG line from your wp-config.php file as soon as you’re able to see the error and take a screenshot!

    • This reply was modified 5 years ago by Jeff Stieler. Reason: Added note about removing debug line
    Plugin Support Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Hi. I have the same problem
    looks error on site – https://prntscr.com/rsd4w2
    looks error in the console – https://prntscr.com/rsd7h8

    define( ‘WP_DEBUG’, true ); – https://prntscr.com/rsdaal

Viewing 10 replies - 1 through 10 (of 10 total)
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