Way to identify when a subscription is canceled due to failed payment?

Hi @nahiri12

You may use the following hooks for each gateway to trigger a cancellation from outside WordPress (such as a failed charge on Stripe’s end etc)/

You may use pmpro_subscription_payment_failed – https://www.paidmembershipspro.com/hook/pmpro_subscription_payment_failed/

This runs whenever a payment fails from the gateway side.

Thanks for the info! I’ll definitely look into this.

Is there anyway to identify cancellations/membership changes when users either cancel directly through PayPal or their membership expires (if it was set manually)? These are not as common, but it would be helpful to be able to handle all three of these scenarios instead of having to manually track them or set up an automated job to do it.

Here is a hook you may use for expirations (based on expiry date) – https://www.paidmembershipspro.com/hook/pmpro_membership_post_membership_expiry/

You would need to use the following hook for cancellations – https://www.paidmembershipspro.com/hook/pmpro_after_change_membership_level/

The hook mentioned in my previous response would handle all cases when cancelling from the payment gateway side or a failed payment.

I hope this helps get you started.