Hello,
Thank you for your feedback on our product.
Regarding your question, we are unable to provide support for the Pro version here due to the rules set by WP.org. In order to receive assistance, we kindly request you to open a support ticket using the following link: https://my.prestomade.com/support/
Our support team will be happy to assist you further through the designated support channel.
Thank you for your understanding. If you have any other inquiries, feel free to let us know.