Wastes money and credits by optimizing cache files

Hi @ajtaylorimages,

Thank you for your review, we are sorry to hear about your experience.

Our plugin does not waste credits “on cache files”. The plugin optimizes images only if you tell it so, and does nothing related to your cache, so this is probably just something related to another plugin.

In fact, I just saw that there is an open conversation with us by e-mail, so we’d greatly appreciate if you could just wait until we explain what’s happening on your site before writing a 1-star review. I’m sure we can transform it to a 5-star review ??

Thank you for using ShortPixel!

Yes, yes it does waste credits.

The bulk process automatically makes webp files out of the server cache jpegs, so you have to tell it to exclude these folders.

There is no mention of that in the batch process, so for hours the batch processes the cache files using up 1000 of credits on dozens of copies of the same photo, on top of the thumbnails images it has already cached.

Maybe that would be fine for some people but it doesn’t work with NextGen gallery. Ive had it on my site for weeks now and have not been able to served webp images in lightbox or gallery. Now I also have all these extra webp files that are taking up space on my sever doing nothing.

The plugin is not simple solution, and it doesn’t provide meaningful insight into improvements or documentation about compatibility with or without other plugins and I

Hi @ajtaylorimages,

It is the first time we hear about something like this. We have hundreds of clients using NextGEN gallery and there are no issues, but we will be more than happy to take a look at your site/server if you’d want to :-). As you can understand, we did not build a plugin that wastes credits, so if there’s something that needs fixing, we will fix.

Since this is not a support thread, but a review, we cannot offer support right here, so I’d kindly ask you to open a new support thread, or send us an e-mail, so we can further assist you.

Thank you,