Yes, but you replied after the 30 day period was over, so even if you claim that there is a money back offer, the 30 days are already over and it does not stand good in this case.
I guess you felt obliged to respond because this was posted in www.remarpro.com and everyones watching.
You know what happens is that a lot of coders / programmers address to a problem on a technical basis and create a wonderful solution in the form of a wordpress plugin.
Unfortunately, the number one feature that business owners are looking for in a wordpress plugin is a non – technical one. And I am referring to after sales service support.
I don’t know the original poster but I have had some bad experiences myself which basically affects the faith one has towards wordpress and the open source model where people are charged for service. What happens when they do not receive it (the expected client servicing).
Right now, even though its expensive, people should consider custom coding, because even though the core wordpress files are free and all that, the encompassing services entities are becoming spoilers, not all of them but some of them definitely are.
Thats the cons of open source code, in averse to the pros being that it is available for free.
But free does not actually covert to being the best pricing which only experience can teach you. Its better to take a hard look at your business model, figure out how much money could budget to making a custom web project and try to atleast consider it rather that go for the free option of wordpress. WordPress is good on its own for static websites and all, thats a no brainer…
The makers of WordPress should take some responsibility. They should have a mechanism wherein customers could address their issues (which this forum is doing) but WordPress could probably issue some kind of official rating alongwith the ratings provided by people.
I don’t know I have not figured it out all the measures that can be taken. The point is that they have to get increasingly involved to see that quality and order is maintained by the service industry which wants to cater to the business owners piggybacking on wordpress.
WordPress has to become more responsible, period. Like Apple has taken the responsibility to review the apps before approving it. Thats exactly what I am talking about. And thats why you see probably far lesser BS apps in the Apple store than in other spheres. Thats why the experience using an Apple product is much better than others (Hey not an Apple fanboy here, I use both Apple and non-Apple products, both).
That way there would be more faith by business owners while embracing wordpress as the standard of code they want to go with trusting their business with.
I mean everyone talks about WordPress now powers so much of the internet websites. However, many have either abandoned or left it even for whatever reasons, but that is seldom discussed about. I strongly suspect the lack of service and no support from WP itself might just be a contributing factor, I do not have any numbers but am sure it is quite some percentage, and I speaking with my experiences with small business owners.
I am sorry if I upset anyone with me opinion but I think we should “pause” and think about how we can make the “WordPress experience to be like the Apple experience”.
Regards
