Waste of Time

  • If you need a simple contact form, try “Forminator,” not this garbage.

    First of all, other contact form plugins allow you to see your entries, this one forces you to pay to see even the simplest form entries from users.

    Second, they tell you “Just set up an email SMTP protocol, it’s fast and easy…” NO, IT IS NOT. It is an exhausting and unnecessary progress. I spent hours trying to set this bullshit up before I gave up and found “Forminator” which allows me to see form submissions for free.

    I am actually very tech savvy btw: I built my entire website for free, fix bugs constantly for every app and service I use, can build my own PC, and have worked with computers for over 28 years now. I know I could have figured it out eventually, but it’s not worth it.

    My last contact form actually sent emails for me through it’s service for free, but unfortunately they haven’t updated in 4 months so I had to remove it. I would love to find another that does, maybe I’ll look again in the future.

    Summary: This plugin sucks, don’t trust the reviews.

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  • Plugin Support Tajay Quest

    (@iamtajayq)

    Hi @stoskri,

    Thank you so much for sharing your thoughts on WPForms. We truly appreciate it. We are also really sorry to hear that WPForms was not a good fit for you, and we are happy that you have found a solution that best suits your needs for free.

    While WPForms Lite does not have the ability to store entries, the plugin does allow users to have their entries sent to them via email, at no additional charge. We do allow users the option to back up their entries via Lite Connect if they intend to upgrade to a paid license, however, if a user doesn’t wish to upgrade, they typically don’t have to, and there are approximately 5 million users who have decided not to upgrade because that’s fine for them. We definitely hear you, though, and this feedback regarding entry storage will be discussed internally.

    As for SMTP, if we had the option to make it easier, we 100% would, however, SMTP requires you to link your website to a third-party source, and because of that, the WP Mail SMTP plugin has to rely on the third-party’s setup process to make the connection. For this reason, we have integrations with 11 different companies, 8 of which are available for no additional charge from us, so that users can choose the one that’s easiest for them. We’re truly sorry that your experience was difficult, and we’d love to hear which of the mailers you had this issue with, so that we can explore our options for making this easier.

    Again, we truly appreciate the feedback, we’re really sorry that WPForms ended up not being a good fit, and any additional feedback you could share that will help to make WPForms Lite better is very valuable to us.

    Thank you so much, all the best, and have an awesome day.

Viewing 1 replies (of 1 total)
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