Hello Adi,
Thank you for your feedback and please accept our sincere apologies for this frustrating situation!
We are not able to find your registration with us. It would be helpful if you could share your concern at [email protected]
Hope you understand the verification process is a must for any product to provide greater and secure services to precious customers. We never charge our customers for Free Plan and never save the card details.
We take an opportunity here to inform our users that we do offer a Free Forever Plan without Credit Card Details but customers should have verified their email with us or Signup with social accounts i.e. Google, Facebook, etc. 1000s of customers are using Tagembed Free Forever Plan without providing Credit Card Details.
But the customers who do not verify their Email; need to update card details for verification purposes to opt for Free Forever Lite Plan.
We are terribly sorry that this was such bad timing for you and we are happy to assist you with any problem.
Kind Regards,
Tagembed Team