• Hello,

    Just to give you a quick overview. I used to have a VPS, I would install WP using site software.

    I recently moved to a cloud VPS and have many other installation systems which are so much better than site software.

    I think the problem this website had from the start was permissions and that is my weak point. I have no idea about servers, well I do a bit now but I have no idea why this one install was not set to have ownership from my apache server.

    The website wouldn’t update no matter what I did so I had to do a manual install. I followed the 3 step install carefully. I replaced the wp-admin and wp-includes (although it has to be noted, it kept coming up with 550 can’t create directory, file exists. At which point it would start again, overwriting files. So I had to stop that in the end.

    At the end of it, this is where it left me…

    ‘Warning: require(/home/pumpedsocial/public_html/wp-includes/load.php): failed to open stream: No such file or directory in /home/pumpedsocial/public_html/wp-settings.php on line 21’

    ‘Fatal error: require(): Failed opening required ‘/home/pumpedsocial/public_html/wp-includes/load.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/pumpedsocial/public_html/wp-settings.php on line 21′

    I have tried changing the permissions. I’ve ensured the MySQL database credentials are correct. I just think it’s something to do with permissions, correct me if I’m wrong (I probably am)

    I tried CHMOD 755 to public-html and to apply recursively. No luck.

    I have gone through my wp-settings.php file and can’t see what’s wrong with it to be honest.

    I’m at a loss. Normally I can figure these things out but I’ve had a really difficult couple of weeks and my mind is funcitoning properly. I really hope one of you can point out the idiotic mistake I’ve made and put this right.

    I did try to update the WP version from cPanel using “site software” and it failed saying that mySQL needed to be version 5 or something like that.

    Out of all the websites I’ve build this one in particular has caused so many problems for no apparent reason.

    I am very aware this is a public forum, so I am holding back from posting further information, unless it’s required really.

    I have WHM access and run a Cloud VPS
    I have a backup of the website
    Ideally I’d like to just resolve this issue – whether it be permissions and adjusting the wp-config file that would be great, otherwise a fresh install it is.

    Thanks for reading. I would be so grateful for any help to be honest.
    I shouldn’t have got my own businesses website in this position but I’m just not thinking clearly at the moment and though this would be straight forward.

    Ps. I’m not drunk. I’ve just had a lot to deal with recently at work and home.

    Let me know if you need to see anything else. I’m cautious about putting my URL on here as it’s a newish website and I don’t want google to index this conversation which really wouldn’t help me! You should be able to figure it out from the error codes just.co to end.

    Cheers

    J

Viewing 1 replies (of 1 total)
  • The error tells you that PHP failed to open a required file, /home/pumpedsocial/public_html/wp-includes/load.php.

    A few questions, in no particular order:

    1) Does the file /wp-includes/load.php exist when you look in FTP?

    2) What are this file’s permissions?

    3) Do you have access to your server via secure shell (SSH)?

    4) At what point in the upgrade process did things stop working?

Viewing 1 replies (of 1 total)
  • The topic ‘Was up and running for months. Stuck on 4.1, tried manual update, now it's dead.’ is closed to new replies.