Warning pop-up occurs after registering to newsletter

  • Resolved maridjuice

    (@maridjuice)


    5 years, 4 months ago

    After applying to the newsletter with example an e-mail “[email protected]”. This goes fine the first time. After that everytime you reach the page of where you entered an e-mail address, the general warning pop-up will show. Also after a hard refresh this warning will show.

    The strange thing is this never happened before. Today I had changed the text in the warning messages through the plugin and changed styling through CSS. Since then this happened. I also removed all custom CSS, but it still happens.

    My log is full of this Error code: 

    [2019-07-25 16:07:51] ERROR: Form 74 > MailChimp API error: 405 Method Not Allowed. This list member cannot be removed. Please contact support.
Request: DELETE https://us7.api.mailchimp.com/3.0/lists/704a903a21/members/fba4e8c08fecf696567026722e3ca005
Response: 405 Method Not Allowed - {"type":"https://developer.mailchimp.com/documentation/mailchimp/guides/error-glossary/","title":"Method Not Allowed","status":405,"detail":"This list member cannot be removed. Please contact support.","instance":"e6bdafad-60a2-4d2e-b218-d2a5b2df6c20"}
[2019-07-25 16:13:17] WARNING: Form 74 > kjhk**@kj****.nl is already subscribed to the selected list(s)
[2019-07-25 16:15:18] WARNING: Form 74 > test***@te********.nl is already subscribed to the selected list(s)
[2019-07-25 16:16:02] WARNING: Form 74 > kjhk**@kj****.nl is already subscribed to

    It seems also that the adres I filled in before the errors show are also automatically placed inside the form, even after a hard refresh.

    The site is: [ redundant link removed ], however it is still under construction. If you need a user to view the page let me know.

    Mailchimp for WP version: 4.3.3 |
    Wordpress version: 5.0.4

    • This topic was modified 5 years, 4 months ago by maridjuice.
    • This topic was modified 5 years, 4 months ago by Jan Dembowski.
    • This topic was modified 5 years, 4 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Side note: Please do not offer the Mailchimp for WordPress support access to your dashboard, they risk getting into real trouble here if they accept that offer.

    Thread Starter maridjuice

    (@maridjuice)

    I can make a user with only viewing rights, so you could reproduce the issue if need be

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey maridjuice,

    The version of our plugin you are using is very old. Can you please update it to the latest version and test again? Also, please share a screenshot of the pop-up.

    Thread Starter maridjuice

    (@maridjuice)

    Hi Harish,

    I’ve updated WordPress to 5.2.2 and Mailchimp to 4.5.3.

    The log does not show any errors or warnings anymore.

    Now instead of the warning pop-up it keeps giving the “You’ve succesfully subscribed” pop-up when i return to this page. The pop-up: https://i68.tinypic.com/esoy9e.png

    Also when trying to refresh the page after signing up it shows this pop-up: https://i67.tinypic.com/15cyp2c.png

    Thread Starter maridjuice

    (@maridjuice)

    Does anyone have a possible solution for this?

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    That pop-up does not seem to be from our plugin. I checked your website but did not see any form. Can you please share a link where I can test the form?

    Thread Starter maridjuice

    (@maridjuice)

    You mean the second pop-up is not from your form? That is true, it is a default browser message saying there is some type of issue. It will look different on every browser.

    The first pop-up is from your plugin, only styled a bit differently.

    You can test the form on every page except the landing page. It is located just above the footer.

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    I was able to test it now. I do see that you have customized our “success message” that is displayed below the form and turned it into a pop-up.

    If you are not sure how to remove your customizations, then I would suggest deleting the plugin and reinstalling it. Also, if you have added any custom JavaScript for the popup then remove it too and test again.

Viewing 8 replies - 1 through 8 (of 8 total)
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