WARNING: PLugin is broken on newest Mautic

  • Just wanted to warn people that this plugin is broken on the newest version of Mautic (2.12.1.zip). Not sure what Mautic release broke it.

    This used to be an excellent plug-in. But people who fill out forms (Contact 7 at least) through this plugin are not tracked at all anymore (neither email reads, page visits etc.).

    If you use one of Mautic’s forms directly, the users are tracked perfectly. So the culprit seems to this plug-in.

    Wasted days and did 2 server installs trying to get tracking to work after updating Mautic, only to discover that the issues were caused by this plug-in.

    And there doesn’t seem to be any support either… Hope I’m mistaken but this plugin seems to be abandonded by the author unfortunately ?? Please correct me if I’m wrong.

    • This topic was modified 6 years, 10 months ago by barq.
    • This topic was modified 6 years, 10 months ago by barq.
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  • Nope, you’re not wrong – the dev company is most likely shut down as they aren’t replying to any inquiries sent through their homepage either. I would advise to move on.

    Refresh your API Credentials in Mautic and works. When I went to see the section, all the credentials had disappeared, I created a new one and when I saved it, they all appeared again and started working again.

    At least for all my accounts.

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