• Resolved Dipankar Pal

    (@dipankarpal212)


    W3 Total Cache (Currently installed 2.7.4 )

    Can you check this warnings below please

    Warning: Redis::pconnect(): php_network_getaddresses: getaddrinfo for cgpc009-ha.poolwarehouse.com-object failed: Name or service not known in /chroot/home/devpoolw/php8test.poolwarehouse.com/html/wp-content/plugins/w3-total-cache/Cache_Redis.php on line 523

    Warning: Redis::pconnect(): php_network_getaddresses: getaddrinfo for cgpc009-ha.poolwarehouse.com-object failed: Name or service not known in /chroot/home/devpoolw/php8test.poolwarehouse.com/html/wp-content/plugins/w3-total-cache/Cache_Redis.php on line 523

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  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @dipankarpal212

    Thank you for reaching out and I am happy to help!

    Can you pelase specify when you started to see this warning? Have you made any updates or was this after installation of Redis or W3TC?

    1. See what is the value of ‘redis-host’ in your redis config file .
    2. In your /etc/hosts file check that there’s an IP assigned to that host name. (In your case, where redis-host is 127.0.0.1, check that there isn’t some other host name assigned to that IP, like phpmyadmin, for example.)

    Of course, , make sure your Redis server is up and running, try rebooting Apache in case you’ve made any config changes, etc, and restart the Redis instance..

    Thanks!

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