Warning: include_once(/hsphere/local/home/c256818/mywebsite.com/wp-content/

  • Hello WP multisite, experts,

    We have recently Upgraded to cloud server, and the website is in process of migrating to it…it was running all good but yesterday I’ve noticed this error message:

    Warning: include_once(/hsphere/local/home/c256818/mywebsite.com/wp-content/sunrise.php): failed to open stream: No such file or directory in /hsphere/local/home/c256818/mywebsite.com/wp-includes/ms-settings.php on line 18 Warning: include_once(): Failed opening ‘/hsphere/local/home/c256818/mywebsite.com/wp-content/sunrise.php’ for inclusion (include_path=’.:/hsphere/shared/php53/share/pear:/hsphere/shared/apache/libexec/php53ext/php/’) in /hsphere/local/home/c256818/mywebsite.com/wp-includes/ms-settings.php on line 18

    I’ve contacted the Host but the problem isn’t resolved Yet!…

    What is the possible reason for this error to happen and how to solve this, please help?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Is the sunrise file uploaded?

    Thread Starter ppradeep

    (@ppradeep)

    Yes, uploaded, and the site was normal…it happened like this: the site has been migrating to new server, in the process I found this error(Warning: include..), hosting providers uploaded the required(sunrise) file, the site came live but they said the file was neither on the server that was used before nor was misplaced in the process of migration…if the error wasn’t due to server shift process, what could had done this, I was confused!

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Rename the file totally to turn it off and see if you can get around?

    Also which plugin is sunrise from?

    Thread Starter ppradeep

    (@ppradeep)

    Ipstenu, thanks for your support, that problem I was referring was already solved after the host support techs adding a new sunrise.php file..

    as I told in the beginning, the site is in migration to Cloud server, till date the migration has not completed, I see one or other issue..

    Yesterday we noted wp-config file missed, they fixed, site live again today I tried to add a woocommerce code for Renaming and removing tabs & tried updated it in functions.php file, the site went blank, showing a blank white page again!..

    today they fixed it saying that:

    Single quote was not used in this line: $tabs[‘description’][‘title’] = __( ‘What\’s Included’ ); // Rename the description tab It was causing this issue with the blank page.

    I’m now panic indeed!…though not relevant to my above topic started, could you help me sort if my decision to upgrade to a cloud host for my wordpress multiste is a bad thing?

    Isn’t cloud convenient to manage the wordpress from its dashboard, the way everyone does managing the themes, plugins, widgets etc…from the editor?

    Or should wordpress require additional tools like MAAS(ubuntu) to manage the dashboard content?

Viewing 4 replies - 1 through 4 (of 4 total)
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