Warning: include_once(): WP Super Cache error

  • Getting the following errors at the top of my page (pdximmigration.com):

    Warning: include_once(/home3/[myaccountname]/public_html/wp-content/plugins/wp-super-cache/wp-cache-phase1.php) failed to open stream: No such file or directory in /home3/[myaccountname]/public_html/wp-content/advanced-cache.php on line 22

    Warning: include_once(): Failed opening ‘/home3/[myaccountname]/public_html/wp-content/plugins/wp-super-cache/wp-cache-phase1.php’ for inclusion (include_path=’.:/opt/php56/lib/php’) in /home3/[myaccountname]/public_html/wp-content/advanced-cache.php on line 22

    So, I had the WP Super Cash plugin installed in the past. I have since deleted it. Looking through FTP and cPanel, there are no wp-super-cache files left. The advanced-cache.php file is gone. The WP_CACHE define line is no longer in the wp-config.php file. I went through the steps outlined here.

    I tried reinstalling and redeleting the plugin.

    I tried switching themes as I am currently using Themify Ultra. Had the same problem on the stock WordPress themes.

    I do not use a CDN.

    I have cleared my browser caches. The same problem shows up on private/incognito windows in Safari, Brave, and Chrome.

    The error messages do NOT display on the mobile version of the site.

    Very appreciative of any ideas.

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)

  • Hi! If advanced-cache.php failed to open wp-cache-phase1.php it must be on a server.

    Plugin has this notification:
    “If uninstalling this plugin, make sure the directory %s is writeable by the webserver so the files advanced-cache.php and cache-config.php can be deleted automatically.”

    Thread Starter coleenabnit

    (@coleenabnit)

    Thank you for your response. I am not sure I understand. advanced-cache.php and wp-cache-phase1.php no longer exist–they were deleted automatically when I uninstalled the plugin. I have checked for them in FTP and on the cPanel File Manager–where else could they be?

    I looks like you solved the problem )
    I was about to suggest that you are looking in different folder like a reserve copy.

    Hello coleenabnit,

    As per my analysis,you should try this step:

    1.if possible restart or reload your apache server,It can resolve this error.

    Thanks
    Suman W.

    Thread Starter coleenabnit

    (@coleenabnit)

    @oglekler I definitely did not solve the problem–the website is still showing the error message.

    @sumanm I have a shared hosting plan through HostGator, so I don’t think I can restart/reload the apache server, right?

    Sometimes it’s here, sometimes it isn’t…
    Try to disable WP Performance Score Booster plugin.

    Thread Starter coleenabnit

    (@coleenabnit)

    It is disabled. I have tried disabling all plugins and have the same issue.

    But I see it… so, page must be cached at some point with these errors.
    Maybe your hosting provider offers such service?

    Thread Starter coleenabnit

    (@coleenabnit)

    @oglekler That’s what I thought too but, as I understand it, HostGator does not cache on shared plans.

    I’m getting out of versions… To restart your system like Sumanm suggested you can try change PHP version to another, reload your site and than switch it back again.

    Thread Starter coleenabnit

    (@coleenabnit)

    @oglekler I have updated the PHP version but the issue is still there. Thank you for all your responses.

    Thread Starter coleenabnit

    (@coleenabnit)

    Hey everyone! I think the problem may be solved. Here is what I did:

    – Upgraded PHP in HostGator;
    – Reinstalled WP Super Cache;
    – Set it up according to these directions;
    – Deleted the cache in WP Super Cache;
    – In cPanel File Manager, deleted the “Cache” file from the home folder;
    – Tested the cache in WP Super Cache (Everything looked good);
    – Used “Delete Cached Pages” in WP Super Cache;
    – Deleted the cache again.

    The page now displays properly when I access it on Brave through a private window with Tor. Thank you @oglekler and @sumanm for taking the time to respond.

    • This reply was modified 4 years, 11 months ago by coleenabnit.

    Hello, I had the same problem on my website. Problem on my website was because of a theme, try changing your theme.

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Warning: include_once(): WP Super Cache error’ is closed to new replies.