Warning: include_once(

  • Resolved mez00o

    (@mez00o)


    2 years, 8 months ago

    I have an issue in Woocommerce plugin when changing to PHP 8 and making the update 

    Warning: include_once(/www/wwwroot/store.ezznology.com/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images.php): Failed to open stream: No such file or directory in /www/wwwroot/store.ezznology.com/wp-content/plugins/woocommerce/includes/class-woocommerce.php on line 453

Warning: include_once(): Failed opening '/www/wwwroot/store.ezznology.com/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images.php' for inclusion (include_path='.:') in /www/wwwroot/store.ezznology.com/wp-content/plugins/woocommerce/includes/class-woocommerce.php on line 453

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 17 total)

  • @mez00o

    Hey there

    It looks like the plugin had an issue installing all the files when updating. A lot of times this is due to permissions issues with the hosting, or something cut it off as it was installing.

    You can usually fix this by manually installing WooCommerce using the guide below:
    https://wooassist.com/how-to-install-woocommerce-on-your-wordpress-site/#:~:text=how%20to%20install%20woocommerce%20via%20ftp

    I hope this helps!

    Thread Starter mez00o

    (@mez00o)

    still not ok

    i get this error

    Fatal error: Uncaught Error: Call to undefined function putenv() in /www/wwwroot/store.ezznology.com/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images-request.php:37 Stack trace: #0 /www/wwwroot/store.ezznology.com/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images.php(49): WC_Regenerate_Images_Request->__construct() #1 /www/wwwroot/store.ezznology.com/wp-includes/class-wp-hook.php(307): WC_Regenerate_Images::init() #2 /www/wwwroot/store.ezznology.com/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() #3 /www/wwwroot/store.ezznology.com/wp-includes/plugin.php(474): WP_Hook->do_action() #4 /www/wwwroot/store.ezznology.com/wp-settings.php(587): do_action() #5 /www/wwwroot/store.ezznology.com/wp-config.php(97): require_once('...') #6 /www/wwwroot/store.ezznology.com/wp-load.php(50): require_once('...') #7 /www/wwwroot/store.ezznology.com/wp-admin/admin.php(34): require_once('...') #8 /www/wwwroot/store.ezznology.com/wp-admin/index.php(10): require_once('...') #9 {main} thrown in /www/wwwroot/store.ezznology.com/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images-request.php on line 37

    Thread Starter mez00o

    (@mez00o)

    this is after ftp

    Hello,

    I see you are switching to PHP 8, and receiving that error.

    To understand what could be causing this, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

    Thanks.

    Thread Starter mez00o

    (@mez00o)

    
### WordPress Environment ###

WordPress address (URL): https://store.ezznology.com
Site address (URL): https://store.ezznology.com
WC Version: 6.3.1
REST API Version: ? 6.3.1
WC Blocks Version: ? 6.9.0
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.2.1
Log Directory Writable: ?
WP Version: 5.9.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.0.16
PHP Post Max Size: 50 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.61.1
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 5.7.37-log
Max Upload Size: 50 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.3.1
WC Database Prefix: wp_
Total Database Size: 37.38MB
Database Data Size: 27.06MB
Database Index Size: 10.32MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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### Post Type Counts ###

attachment: 259
custom_css: 3
customize_changeset: 1
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elementor_library: 2
mailpoet_page: 1
nav_menu_item: 15
oembed_cache: 1
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post: 2
product: 8
product_variation: 243
revision: 42
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vi_wad_draft_product: 28
wpdiscuz_form: 1
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Hide errors from visitors: ?

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ALD - Dropshipping and Fulfillment for AliExpress and WooCommerce: by VillaTheme(villatheme.com) – 1.0.13
WPC Smart Wishlist for WooCommerce: by WPClever – 2.9.6
WooCommerce: by Automattic – 6.3.1
WordPress Importer: by wordpressdotorg – 0.7
Yoast SEO: by Team Yoast – 18.4.1
WP Mail SMTP: by WPForms – 3.3.0
wpDiscuz: by gVectors Team – 7.3.16
WPForms Lite: by WPForms – 1.7.3
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.4

### Inactive Plugins (0) ###

### Settings ###

API Enabled: –
Force SSL: –
Currency: EGP (EGP)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: ? Page ID is set
but the page does not exist

Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: #10 - /refund_returns/

### Theme ###

Name: Astra
Version: 3.7.9
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 206
Oldest: 2022-02-26 21:28:15 +0000
Newest: 2022-03-28 20:55:26 +0000

Pending: 5
Oldest: 2022-03-29 20:55:26 +0000
Newest: 2022-04-03 20:52:40 +0000

### Status report information ###

Generated at: 2022-03-29 11:41:45 +03:00
    Thread Starter mez00o

    (@mez00o)

    too much time

    no updates ?!!

    @ihereira @oaoyadeyi

    Thread Starter mez00o

    (@mez00o)

    How to buy something that does not have good and fast support ??!!!!

    Hi @mez00o

    Can you try to change your PHP version to 7.4.28 to see how it goes? The latest stable version of PHP is 8.1.4

    If you’re still experiencing this error, would you mind checking if, by chance, your server is blocking the function putenv() on their side?

    I hope to hear from you soon! My very best,

    Thread Starter mez00o

    (@mez00o)

    if I change PHP it will be ok, but I can’t change it because I have already another website that must be on PHP 8 on the same domain
    and I think your plugin must be compatible with any version from your side
    can you lend me solution without changing PHP, please

    Mirko P.

    (@rainfallnixfig)

    Hi @mez00o,

    PHP 8 shouldn’t be the culprit here as there are tons of WooCommerce stores running smoothly with that PHP version which is supported by WooCommerce. Can you please follow these steps?

    1. Check if there is an update for your theme and your plugins.
    2. Run a conflict test to see if the issue is caused by a conflict with your theme or with another plugin. Check out the documentation here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.
    3. As the last step, if none of the above works, reinstall WordPress and WooCommerce (first test on your staging site).

    It’s a good idea to update in a staging environment first. Ask your hosting company if they have staging site facilities or use the free WP Staging plugin.

    Let us know how it goes.

    Thread Starter mez00o

    (@mez00o)

    this domain is on my own cloud server red hat

    and if it is not compatible with your plugin how it work fine with PHP 7.4 perfectly

    just I get this issue when I make update PHP

    finally

    I try all of your steps and one of them with a different theme and only one plugin woo now I’m sure the issue in woo with PHP 8

    do you have another suggest

    Hi @mez00o

    Is this fatal error log showing after some specific action on the site or breaking some functionality? How frequently is it appearing?

    Have you tried reinstalling WordPress and WooCommerce (first on a staging site if available), as suggested above?

    Thread Starter mez00o

    (@mez00o)

    yes i did 

and not solved? 

can you support me, please?

    Hello,

    There is a similar issue reported, can you please check if the solution presented in this report work for you?
    https://github.com/woocommerce/woocommerce/issues/31942

    Let us know thanks.

    Thread Starter mez00o

    (@mez00o)

    no, i can’t find any solution :L

Viewing 15 replies - 1 through 15 (of 17 total)
  • The topic ‘Warning: include_once(’ is closed to new replies.