Warning: include = Odd problem with Googlebot/Fetch as Google

  • I’m not sure where to go from here. I’m having an odd problem with my site. My homepage is not showing up in Google searches (it was previously) and when I check the Fetch as Google results (rendered) the home page doesn’t appear. Fetch as Google says it managed to render and gives no error in diagnostics, but the actual render/image of the home page is a white screen with this warning:

    Warning: include(wp-content/themes/twentyfourteen/js/A/index.htm) function.include: failed to open stream: No such file or directory in /home/content/*********(I blanked this out)/wp-config.php on line 94

    Warning: include() [function.include]: Failed opening ‘wp-content/themes/twentyfourteen/js/A/index.htm’ for inclusion (include_path=’.:/usr/local/php5/lib/php’) in /home/content/*********(I blanked this out)/wp-config.php on line 94

    I don’t understand why anything would be referencing the twentyfourteen theme as I don’t use it. I haven’t made any theme changes or any major changes (just updates as usual) or new plugins. Of course, I don’t know when this problem started.

    Any ideas? I’m pulling my hair out. Thanks so much in advance.

    My website is visit yazoo dot org

Viewing 3 replies - 1 through 3 (of 3 total)
  • Brian

    (@briansteeleca)

    I’m afraid I don’t have a solution, but I’ll just make some suggestions that I would use to troubleshoot. Hopefully some others will chime in as well.

    I’m not sure why you’re seeing that particular error, but I’m wondering if the twentyfourteen theme is a red herring. That Google is seeing a different page – especially a blank page with php errors – is important though.

    If you have a local or staging site to test with, you could try turning on debugging to see if any errors show up on your homepage (or do it quickly when you figure no one will be looking!)

    Since Google seems to be seeing a different page than we are, it makes wonder if it has something to do with a redirect? I see that yazzo dot org redirects to visit yazoo dot org. Is it possible that Google doesn’t understand the redirect?

    On the Settings->General screen in a single site installation of WordPress, there are two fields named “WordPress address (URL)” and “Site address (URL)” – I’m assuming that they’re both set to visit yazoo dot org?

    And it never hurts to re-save your Permalinks settings.

    You could also try removing any themes and plugins you’re not using (but backup your site first!)

    You said Google isn’t reporting any Fetch errors – does it come back as complete? Are there any crawl errors or notifications in Webmaster Tools?

    It sounds like Google may have removed your page from its index because it’s just seeing an error page.

    Since you are doing a redirect, I’d make sure that you’re following Google’s guidelines for cannonical URLs and a preferred domain.

    I would then work through Webmaster Guidelines to make sure you’ve covered all the bases there.

    Thread Starter DawnDavis

    (@dawndavis)

    Thank you so much for the information. I will look into all of this and report back.

    But yes, our old website redirects to the new site (been that way since the new site was put up, a couple years ago) just in case someone attempts to go to our old site. I’ve got it set up in webmaster tools as the new site, so that shouldn’t be an issue.

    Will follow your recommendations and report back on the rest.

    Brian

    (@briansteeleca)

    Hi Dawn, I’m curious, have you any success in resolving this issue?

Viewing 3 replies - 1 through 3 (of 3 total)
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