Warning in update.php

  • Hi all,

    For the last few weeks, I get some warning in the error_log regarding update.php.
    “An unexpected error occurred. Something may be wrong with www.remarpro.com or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to www.remarpro.com. Please contact your server administrator.))”
    It concerns the lines 211, 449 and 730.

    It seems that $ssl and $raw_response, $ssl and $response all return true.

    I saw that other people had this message, but about local installations, this website is live. What could this be about?

    • This topic was modified 1 year, 3 months ago by lockoloop.
    • This topic was modified 1 year, 3 months ago by lockoloop.

    The page I need help with: [log in to see the link]

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  • This is often caused by security modules in the hosting. They prevent a connection from your WordPress installation “outside” to www.remarpro.com to check the update status of WordPress, plugins and themes. It is best to contact the support of your hoster.

    I also have this problem. The strange thing is that it only happens on my server for a specific website. I have numerous self-hosted WordPress websites, and they are all fine.

    I also tried dropping back to a default theme. didn’t help.

    I have few plugins enabled. I wouldn’t expect them to cause any issues.

    Is there a way to log all the curl/requests happening? Whats the best way to debug this issue?

    (I am a reasonable newbiee, I code a bit, but never wordpress/php. Only enough to hack a plugin I use on my website.)

    Ok, digging into this, I found out why my server was getting random TIMEOUT when talking to the WordPress API, or any API for that matter.

    My DNS server, for reasons I do not know, decided to stop answering DNS lookups, and so every time a request from php was occurring, it went through a timeout trying to lookup the target host, before falling back to the secondary. (Default is 3 seconds in WordPress)

    This aded enough for to make MOST requests time out.

    Be warned. Check your DNS lookups if you have random timeouts hitting APIs. It may also indicate a longer timeout, over 3 seconds should be in use.

Viewing 3 replies - 1 through 3 (of 3 total)
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