• Resolved dervonz

    (@dervonz)


    Hi,

    with woocommerce 7.00 the warnings for the not clicked “terms and conditions and data protection” checkboxes aren’t shown at Google Chrome but with Microsoft Edge.

    Chrome ignores the warning and nothing happens as the user clicked the buy now button with unchecked checkboxes. It should scroll up and who the warning.

    Works with Microsoft Edge

    Best regards

    Christian

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    That’s odd.

    To take a better look, please share a copy of your site’s System Status. You can find when you head to WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Then you can include the report in your response.

    Thread Starter dervonz

    (@dervonz)

    Thank you Igor, for taking a look!!!
    ————————————-

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.aitek.de
    Site address (URL): https://www.aitek.de
    WC Version: 7.0.0
    REST API Version: ? 7.0.0
    WC Blocks Version: ? 8.5.1
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.0.2
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: ?
    WP Cron: ?
    Language: de_DE
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 8.0.13
    PHP Post Max Size: 150 MB
    PHP Time Limit: 600
    PHP Max Input Vars: 30000
    cURL Version: 7.52.1
    OpenSSL/1.0.2u
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.24-log
    Max Upload Size: 150 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 7.0.0
    WC Database Prefix: gowp_
    Datenbank-Gesamtgr??e: 714.09MB
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    Datenbank-Indexgr??e: 100.42MB
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    gowp_termmeta: Daten: 1.52MB + Index: 0.67MB + Engine InnoDB
    gowp_terms: Daten: 1.52MB + Index: 0.69MB + Engine InnoDB
    gowp_term_relationships: Daten: 3.52MB + Index: 1.52MB + Engine InnoDB
    gowp_term_taxonomy: Daten: 1.52MB + Index: 0.83MB + Engine InnoDB
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    gowp_tm_tasks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    gowp_usermeta: Daten: 9.52MB + Index: 7.03MB + Engine InnoDB
    gowp_users: Daten: 0.41MB + Index: 0.30MB + Engine InnoDB
    gowp_wc_admin_notes: Daten: 0.05MB + Index: 0.00MB + Engine InnoDB
    gowp_wc_admin_note_actions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    gowp_wc_category_lookup: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    gowp_wc_customer_lookup: Daten: 1.52MB + Index: 0.48MB + Engine InnoDB
    gowp_wc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
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    gowp_wc_order_product_lookup: Daten: 1.52MB + Index: 0.56MB + Engine InnoDB
    gowp_wc_order_stats: Daten: 1.52MB + Index: 0.44MB + Engine InnoDB
    gowp_wc_order_tax_lookup: Daten: 0.39MB + Index: 0.31MB + Engine InnoDB
    gowp_wc_product_attributes_lookup: Daten: 0.08MB + Index: 0.06MB + Engine InnoDB
    gowp_wc_product_download_directories: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    gowp_wc_product_meta_lookup: Daten: 0.38MB + Index: 0.80MB + Engine InnoDB
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    ### Post Type Counts ###
    
    attachment: 44546
    cartflows_flow: 1
    cartflows_step: 1
    cfw_pickup_location: 1
    custom_css: 1
    elementor_library: 1
    hurrytimer_countdown: 1
    jetpack_migration: 2
    jp_img_sitemap: 12
    jp_img_sitemap_index: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    nav_menu_item: 46
    oembed_cache: 1
    page: 38
    portfolio: 4
    postman_sent_mail: 250
    product: 288
    product_variation: 1
    revision: 24
    shop_coupon: 1
    shop_order: 4621
    shop_order_refund: 487
    slide: 4
    wbcr-snippets: 18
    wfacp_checkout: 1
    wp_global_styles: 1
    wpcf7_contact_form: 2
    wpforms: 2
    wpsc_ticket_thread: 72
    yith-wcbm-badge: 5
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (33) ###
    
    Advanced Woo Search PRO: von ILLID – 2.64
    Akismet Anti-Spam: von Automattic – 5.0.1
    CheckoutWC: von Objectiv – 7.7.1
    Complianz Privacy Suite (GDPR/CCPA) Premium: von Really Simple Plugins – 6.3.3.1
    Contact Form 7: von Takayuki Miyoshi – 5.6.3
    Fr Custom Payment Gateway Icon for WooCommerce: von Fahri Rusliyadi – 1.1.1
    Imagify: von WP Rocket – 2.0
    Woody code snippets (PHP snippets | Insert PHP): von Creative Motion
    Will Bontrager Software
    LLC  – 2.4.7
    
    WPBakery Page Builder: von Michael M - WPBakery.com – 6.9.0
    Post SMTP: von Post SMTP – 2.1.10
    ShoppingFeeder: von ShoppingFeeder – 1.4.7
    SHOPVOTE: von SHOPVOTE – 2.1.0
    Smartsupp Live Chat: von Smartsupp – 3.6
    Tracking Code Manager: von Data443 – 2.0.15
    UpdraftPlus – Sichern/Wiederherstellen: von UpdraftPlus.Com
    DavidAnderson – 2.22.23.25
    
    W3 Total Cache: von BoldGrid – 2.2.6
    WooCommerce Cash On Pickup: von Marian Kadanka – 1.6.1
    easyCredit-Ratenkauf für WooCommerce: von NETZKOLLEKTIV – 2.0.1
    WooCommerce Cart Abandonment Recovery: von CartFlows Inc – 1.2.19
    WooCommerce Attach Me!: von Lagudi Domenico – 23.0
    WooCommerce Brands: von WooCommerce – 1.6.37
    WooCommerce Cost of Goods: von SkyVerge – 2.11.3
    Sofort payment gateway: von Sven Wagener – 1.5.1
    German Market: von MarketPress – 3.17
    Import from eBay to WooCommerce: von WP Lab – 1.8.4
    WooCommerce PayPal Payments: von WooCommerce – 1.9.4
    WooCommerce Shipment Tracking: von WooCommerce – 1.8.0
    WooCommerce: von Automattic – 7.0.0
    WP-Lister Pro for eBay: von WP Lab – 3.3.2
    Widget Disable: von erforderlich – 2.1.0
    WPS Hide Login: von WPServeur
    NicolasKulka
    wpformation – 1.9.6
    
    YITH WooCommerce Badge Management Premium: von YITH – 2.9.0
    YITH WooCommerce EU Energy Label Premium: von YITH – 2.11.0
    
    ### Inactive Plugins (3) ###
    
    All in One SEO: von All in One SEO Team – 4.2.6.1
    idealo for WooCommerce: von Inpsyde GmbH – 1.2.0
    WP-Optimize Premium - Clean, Compress, Cache: von David Anderson
    Ruhani Rabin
    Team Updraft – 3.2.9
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    db.php: db.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    instock (instock)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop-Basis: #100717 - /shop/
    Warenkorb: #100718 - /warenkorb/
    Kasse: #100719 - /kasse/
    Mein Konto: #100720 - /mein-konto/
    Allgemeine Gesch?ftsbedingungen: #189 - /agb/
    
    ### Theme ###
    
    Name: Betheme Child
    Version: 1.6.2
    Author URL: https://muffingroup.com
    Child Theme: ?
    Parent Theme Name: Betheme
    Parent Theme Version: 26.5.0.4
    Parent Theme Author URL: https://muffingroup.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Archive Template: Dein Theme hat eine woocommerce.php-Datei
    was dazu führt
    dass du das Template woocommerce/archive-product.php nicht überschreiben kannst
    da woocommerce.php h?her gewichtet wird als archive-product.php. Das ist beabsichtigt
    um Darstellungsprobleme zu verhindern.
    
    Overrides: betheme/woocommerce/archive-product.php
    betheme/woocommerce/cart/cart-totals.php
    betheme-child/woocommerce/cart/cart.php
    betheme/woocommerce/cart/cross-sells.php
    betheme/woocommerce/cart/mini-cart.php
    betheme/woocommerce/checkout/form-checkout.php
    betheme/woocommerce/content-product.php
    betheme/woocommerce/content-single-product.php
    betheme/woocommerce/loop/loop-end.php
    betheme/woocommerce/loop/loop-start.php
    betheme/woocommerce/loop/no-products-found.php
    betheme/woocommerce/loop/pagination.php
    betheme/woocommerce/myaccount/downloads.php
    betheme-child/woocommerce/notices/error.php
    betheme-child/woocommerce/notices/notice.php
    betheme-child/woocommerce/notices/success.php
    betheme/woocommerce/single-product/add-to-cart/external.php
    betheme/woocommerce/single-product/meta.php
    betheme/woocommerce/single-product/product-image.php
    betheme/woocommerce/single-product/product-thumbnails.php
    betheme/woocommerce/single-product/related.php
    betheme/woocommerce/single-product/sale-flash.php
    betheme/woocommerce/single-product/tabs/description.php
    betheme/woocommerce/single-product/tabs/tabs.php
    betheme-child/woocommerce/single-product/title.php
    betheme/woocommerce/single-product/up-sells.php
    betheme/woocommerce/single-product-reviews.php
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: ?
    Shop country code: DE
    WooCommerce currency supported: ?
    PayPal card processing available in country: ?
    Pay Later messaging available in country: ?
    Webhook status: ?
    Vault enabled: ?
    Logging enabled: ?
    Reference Transactions: –
    Used PayPal Checkout plugin: ?
    Tracking enabled: –
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ? Next scheduled: 2022-10-13 20:45:23 +02:00
    Options: ?
    Notes: 51
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Abgebrochen: 1
    Oldest: 2022-09-29 03:49:02 +0200
    Newest: 2022-09-29 03:49:02 +0200
    
    Abgeschlossen: 7.055
    Oldest: 2022-10-11 15:58:10 +0200
    Newest: 2022-10-13 14:01:48 +0200
    
    Ausstehend: 9
    Oldest: 2022-10-13 16:36:07 +0200
    Newest: 2022-10-19 01:49:05 +0200
    
    ### Status report information ###
    
    Generated at: 2022-10-13 14:05:40 +02:00
    

    Hi there @dervonz ??

    Thank you for providing us with the System Status Report. I understand that the warning messages do not display, while using Chrome and their respective checkboxes are not yet checked by the customer at the checkout page; after upgrading to WooCommerce 7.0.0. They do appear as expected while using Microsoft Edge, though.

    Upon investigating the site at https://www.aitek.de, using Chrome, I was able to see the messages when PayPal was selected as the payment method; which is enabled with the WooCommerce PayPal Payments: von WooCommerce – 1.9.4 plugin, currently active.

    The culprit is with the CheckoutWC: von Objectiv – 7.7.1 plugin as I understand, as the messages do not appear when a payment method set up with that plugin is selected at the checkout page.

    Feel free to get in touch with their support channels (direct link here).

    I hope that helps!

    Thread Starter dervonz

    (@dervonz)

    Yes that makes sense.. Thank you so much!!

Viewing 4 replies - 1 through 4 (of 4 total)
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