Warning: Error: Variable ‘character_set_client’

  • Resolved cybagirl

    (@cybagirl)


    2 years ago

    Hello I am new to your backup plugin and today I did a restore and although it seems to have restored ok. I got this warning notice in the control panel and within the log.

    2022-11-16 15:16:46: ——- Reload Service ——-
    2022-11-16 15:16:46: Warning: Error: Variable ‘character_set_client’ can’t be set to the value of ‘NULL’

    Does anyone know what this error means and how I can fix it please?

    Thank you.

Viewing 1 replies (of 1 total)
  • Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @cybagirl ,

    Thanks for bringing the issue to our attention.

    Kindly ask you to send us the full restore log file, so we can analyze the issue for you.

    You can download the mentioned log file following the article below:

    How to Download the Restore Log File

    You can use https://wetransfer.com/ to send the file to us (the Get a Link option).
    Click here – https://prnt.sc/174oX-9Hspki
    Choose the Get Transfer Link option and then place the link here – https://prnt.sc/_lQH0Rh20sme

    In case you don’t have access to your dashboard, you can download it using an FTP client. All the backups and related stuff (e.g. log files) have been located in “/wp-content/uploads/backup-guard/” directory.

    Thanks,
    BackupGuard Team

Viewing 1 replies (of 1 total)
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