Warning Error Messages: Unexpected Character in Input

  • eeklund

    (@eeklund)


    7 years ago

    Yesterday, I made two changes to my website. 1) I changed the home page to a new page and 2) I edited the call to action so it would be excluded on specific pages. Everything looked fine yesterday, but this morning I received the following error messages when I went to moveconference.org:

    Warning: Unexpected character in input: ” (ASCII=17) state=0 in /home/content/36/11433636/html/index.php(1) : eval()’d code on line 1

    Warning: Unexpected character in input: ‘ in /home/content/36/11433636/html/index.php(1) : eval()’d code on line 1

    Warning: Unexpected character in input: ‘ in /home/content/36/11433636/html/index.php(1) : eval()’d code on line 2

    Parse error: in /home/content/36/11433636/html/index.php(1) : eval()’d code on line 2

    Warning: Unexpected character in input: ” (ASCII=17) state=0 in /home/content/36/11433636/html/wp-includes/customize/footer.php on line 2

    Warning: Unexpected character in input: ‘ in /home/content/36/11433636/html/wp-includes/customize/footer.php on line 2

    Warning: Unexpected character in input: ‘ in /home/content/36/11433636/html/wp-includes/customize/footer.php on line 3

    Parse error: in /home/content/36/11433636/html/wp-includes/customize/footer.php on line 3

    I tried to login at moveconference.org/wp-admin, but I received the following error message:

    Parse error: in /home/content/36/11433636/html/wp-includes/rest-api/fields/plugin.php on line 3

    How can I get my site back?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Sushil Adhikari

    (@sushil-adhikari)

    Hi there,

    It sounds your website was hacked. Please check ntsct your hosting provider immediately.

    At The mean time you can try these following steps to fix these issue.
    – this mostly happens due to the encoded data above Main files of WordPress.
    Root directory/index.php
    Root directory/wp-settings.php
    Root directory/wp-includes/plugins and may be some random files.

    Try to remove all encoded data on every files your errors shows.

    Next process will be updatin all the plugins and themes. Remove any outdated plugin from your site.

    Then install Wordfence plugin and search for malicious files. This plugin will track all the suspicious files on your website.

    Note: Here to access the files you meed to login with cpanel or ftp.

    Thanks

    Sushil Adhikari

    (@sushil-adhikari)

    One more things , Try to install WordPress files manually.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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