“[Warning] A zip error occurred The attempt to close the zip file returned an er

Hi Dnutbourne,
here the kink to download the logfile:

https://we.tl/O71VJacb7W

?Thanks in advance.
?Renate

Hi Renate,

From the log, it appears that the disk quota is being exceeded.

I would recommend the following:

• You will need to clear out or increase the disk quota. You can start by removing any unneeded or corrupted backup files from the ‘wp-content/updraft’ directory
• Add the following to the Uploads ‘exclude these’ list:
  nl_NL-eRjRQ2.tmp,en_GB-EIUu4Q.tmp,nl_NL-WbaMA3.tmp

After making these changes, please could you attempt a fresh backup?

Hi DNutbourne,
i have made after the changes you recommend, a fresh backup en still having a error.
i send you also the screenshots to aproved the space in dropbox.
i hope you could examine the logfile again for me.

hier is the link for downloading:
https://wetransfer.com/downloads/77454d8ec530679449062f00015101a020180330180704/6d6557a714fdd79578c4dfb92d0c8ee120180330180704/3cacda

?Thanks in advance.
?Renate

sorry here is the link for download error file and screenprints

https://we.tl/V6APNLajSg

Thanks in advance.
?Renate

Hi DNutbourne,

i hope you could examine the logfile again for me.

thanks in advavance
Renate.

Hi Renate,

Apologies for the delay.

It appears that the disk quota is still being exceeded when the backup is taken.

Please could you check the amount of free disk space in your hosting control panel, and let me know?

hi DNutbourne,

here is the link for downloading the screenshot of the diskspace what you ask for.

i hope you can find the problem so in the future i wil have to take care of space.
can you tell me how mush updraft need for making the backup.

here is the download link:

https://we.tl/raW88nmmIZ

again hanks in advance.
?Renate

Hi,

From the screenshot, it appears that there is simply not enough room on the hosting account to create the backups.

It appears that you are currently using 745MB of your available 1000MB.

Before UpdraftPlus can upload the backups to remote storage, it first has to create the backup files on the server. The backup can be almost the same size as the site itself (especially if it is mostly images or video files).

I’m afraid that you will need to increase the maximum disk space on your hosting account (To at the very least 2000MB), so there is enough room to create the backups.

Hi, goodmorning DNutbourne,
this what i was afraid off. we will increase the disk space. and make a new backup .

thxs for your help
Renate.

Hi DNutbourne,
I have a last question:
To add the following 3 file to the exclude Uploads is this a good think to do always. The file are the language files for wordpress and will come always whit a new update.
Thanks in advance
Renate.

Add the following to the Uploads ‘exclude these’ list:
nl_NL-eRjRQ2.tmp,en_GB-EIUu4Q.tmp,nl_NL-WbaMA3.tmp

Hi,

If the disk space has been increased, it should be fine to remove those files from the exclusion list.

Hi DNutborne.
thxs for your help for now.
i will leave this line open till i have make the increas of the disk space and than if it is oke i will close this.

bye for now
Renaate