Warenkor geleert nach hinzufügen von Gutschein

Hello @paintshopta2

Since you didn’t mention the plugin name, we did some research on your site. We assume you might be using the Gift Cards for WooCommerce Pro plugin available here. While this is a paid plugin and we have not been able to test it specifically, we did check this behavior with the lite (free) version of the plugin. In our tests, we were able to successfully process payments for orders containing both simple products and a gift card.

However, to solve this problem, you can try an alternative approach. It involves disabling cart simulation behavior. This might help resolve the conflict you’re experiencing. You can find more information on how to do this on our GitHub Wiki page. Here are the specific filters you can add to your site’s functions.php file or a Code Snippets plugin:

// Disable simulate cart
add_filter( 'woocommerce_paypal_payments_simulate_cart_enabled', '__return_false' );

// Prevent shutdown suppression if there are any problems with the cart behavior
add_filter( 'woocommerce_paypal_payments_simulate_cart_prevent_updates', '__return_false' );

Please try adding these filters and let us know if this resolves your issue.

Kind regards,
Krystian

Thank you for your reply and attempt to solve the problem. As you mentioned, I use the paid version of Giftcard. Unfortunately, I have very little knowledge of software. Unfortunately, my admin is not very cooperative and doesn’t provide any help here. I first removed the plugin and installed another one. If that wasn’t the solution, I will try to implement your recommendations. Thank you

Hello @paintshopta2

I understand. In any case, we can provide video instructions on how to implement these filters using Codes Snippets plugin. This process is usually a few clicks.

To get these video instructions and personalized assistance, please open a ticket with our service desk. You can do this by visiting the following link: Request Support – PayPal Payments Plugin. When submitting your ticket, kindly include the URL of this thread.

Please don’t hesitate to reach out through the ticket for any questions or further assistance you might need.

Kind Regards,

Krystian

I will mark this thread as resolved since we haven’t heard back from you in a while.