Want to Like, but it is hard

  • Everything was going great with a table I created. It looked awesome, sorted and was searchable. I am using it as a quick overview of our products available.

    Then, something went wrong? Perhaps and update, or a conflict with another plugin. But the table no longer have search functionality (the search box is gone), doesn’t sort, and the logo file doesn’t appear on the printouts.

    No problem, I get that these things happen.

    I have the pro version and have requested support, but haven’t received a reply in over 2 days. I have spent quite a bit of time trying to figure out the issue myself, but cannot.

    I tried to create another table and none of the data that I clearly see in the editor shows up in the page, so I just get a blank spreadsheet.

    The product is unreliable for me which is a great disappointment.

    Robinemcd

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  • Plugin Author supsystic

    (@supsysticcom)

    Dear @robinemcd

    Yes, you are right.

    Most likely it is a conflict between your other plugin or your theme. As so we tried to reproduce your problems on our testing servers and didn’t have any luck. We hope you understand that we can’t test our products with all other plugins and themes that are available on the market, and we can’t control the other developers. Therefore bad code of other plugins or templates can provoke a lot of problems.

    Please try to deactivate all your plugins one by one and check the issue. Thus you will find out which plugin causes the error. If it won’t help, try to switch temporarily to a standard WordPress theme. Afterwards let us know about the result. This will help our developers to solve your problem faster.

    I’m sorry for not answering for 2 days. Unfortunately we had some difficulties in our support department. But we did everything possible and solved the issue.

Viewing 1 replies (of 1 total)
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