• Resolved Taofeeq Tajudeen

    (@taofiq331)


    I installed terra wallet on woocommerce website hubaya.com and i tried to use the referral but its not working, if someone signup with my code, i wont see that person on my referral list and also wont get the commission.
    Secondly i changed the referral settings from code to username and ever since then i can’t see my referral link anymore.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author Subrata Mal

    (@subratamal)

    @taofiq331 Could you please share a screenshot of the referral settings page?

    Thread Starter Taofeeq Tajudeen

    (@taofiq331)

    These are the links to the screenshot
    Screenshot 1
    Screenshot 2

    What i want is that the referral link should work and credit referrals after the first purchase of the one he referred.

    Plugin Author Subrata Mal

    (@subratamal)

    @taofiq331 Please put any minimum order amount on the settings page then only referral credit will be credited after purchase.

    Thread Starter Taofeeq Tajudeen

    (@taofiq331)

    Even with that, when ever i register a user through my referral link, i still wont get the referral on my list of referrals and no commission. Do i have to purchase an extension first before it will do so?

    Plugin Author Subrata Mal

    (@subratamal)

    @taofiq331 No you don’t have to purchase any extension. Please check if the wallet is working or not by crediting some user wallet account from the admin panel.

    Thread Starter Taofeeq Tajudeen

    (@taofiq331)

    Its working, i have creadited accounts but when ever i refer someone it wont show on my wallet referrals page, it is always on zero referral.

    Thread Starter Taofeeq Tajudeen

    (@taofiq331)

    I have tried many ways, but now i found out that, when ever set a value to Referring minimum order, i dont get commission for order after making the minimum order. But i im making order with the balance in my wallet not through card.

    Plugin Author Subrata Mal

    (@subratamal)

    @taofiq331 Could you please create a short video about how you are trying to register using the referral link and share it with us so that we can check where is the problem?

    Thread Starter Taofeeq Tajudeen

    (@taofiq331)

    Let me just briefly explain.
    I will just open my referral link in my browser and it will just take me to my account registration page, and then i will create an account. I have set reward for visitors and so its start counting the visitors and also when i set reward for sign ups without minimum order it works but with minimun order its not count.

    Another thing is that how can i track my referral system to know who has the highest number of referrals.

    Thank you

    Plugin Author Subrata Mal

    (@subratamal)

    @taofiq331 If you set minimum order in referral settings then after registration you have to place an order which is greater than the value of the setting and the order should be in a payment complete state.

    Thread Starter Taofeeq Tajudeen

    (@taofiq331)

    Okay, i want it in a way that after the first order the referral should be payed, so i set my minimum order as 1. Is this where i made the mistake or what?
    Or must the one place at least two orders?
    And note that i im using wallet balance to place order or must i use real money instead of the wallet money?

    Plugin Author Subrata Mal

    (@subratamal)

    @taofiq331 Yes then you must put minimum order amount 1.

    Thread Starter Taofeeq Tajudeen

    (@taofiq331)

    Okay, thank you for all the assistance you have given me, but i have one more problem and it is how can i track the referral system on my website. As in how can i see the referrals all my users have on my website?
    Thank you

    Plugin Author Subrata Mal

    (@subratamal)

    @taofiq331 Right now there is no way to see referrals from the admin panel but we are planning to add a panel in our future update. Please do let us know if you have any suggestions related to these features.

    Thread Starter Taofeeq Tajudeen

    (@taofiq331)

    Thank you for all the assistance you have rendered. What i found out about the referral that’s not working is that when the purchase is made with the balance in wallet the ordrr is not counted.
    Thank you

Viewing 15 replies - 1 through 15 (of 15 total)
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