waitlist deleted after sending emails

  • Resolved brndvnrdn

    (@brndvnrdn)


    3 months, 1 week ago

    Hello, after a recent update my waitlist now deletes itself after being sent a back in stock email.

    Can this option be turned off? Can I get back the emails on the list ?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author xootix

    (@xootix)

    Hello @brndvnrdn

    It has always been this way: the waitlist would clear after emails were sent. Previously, you needed to purchase the premium version to retain the waitlist. However, after the recent update, this option is now available in the free version as well.
    Please go to Waitlist Settings -> Email -> Back in Stock, and enable the ‘Keep Waitlist’ option

    Thread Starter brndvnrdn

    (@brndvnrdn)

    That’s strange because I used the send feature many times before and the list always remained.

    Thanks for the suggestion, I’ve enabled the setting now.

    Hi, I had the same problem, after updating the plugin, the waitlist got deleted after sending emails. It did not do this before.

    I’ve lost hundreds of potential clients emails, is there a way to get them back ?

    Thanks for your help !

    • This reply was modified 2 months, 3 weeks ago by zerofive05.
Viewing 3 replies - 1 through 3 (of 3 total)
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