Waiting until scheduled time to retry because of errors

  • Resolved forsteps

    (@forsteps)


    3 years, 10 months ago

    Hello,

    We are having some issues with the backup. They appear to be generated as we can see them under the plugin settings and in the wp-content>updraft. However, they don’t appear in google drive, and also the files are not deleted after from the server. I know this might be because the backups are not successful.
    These are the errors in the log file:

    ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
    able wp_es_deliverreport: Total expected rows (approximate): 1
    0068.101 (0) Table wp_es_deliverreport: Rows added in this batch (next record: 1): 1 (uncompressed bytes in this segment=1276) in 0.00 seconds
    0068.111 (0) Table wp_es_deliverreport: finishing file(s) (2, 0.5 KB)
    backup_2021-05-21-0918_ f21f21b47b1f-db-table-wp_es_deliverreport.table.tmpr2.gz (162/266): adding to final database dump
    0079.638 (0) backup_2021-05-21-0918_ _f21f21b47b1f-db-table-wp_es_deliverreport.table.gz
    Google Drive: ERROR: Have not yet obtained an access token from Google (has the user authorised?)
    0083.520 (0) An error condition has occurred for the first time during this job
    There were errors in the uploads, so the ‘resume’ event is remaining scheduled

    I have disconnected and reauthorized the google, tried on a new google drive, uninstalled and deleted the plugin file in the wp-content and reinstalled it again, changed the split setting 400-300-200-100 Mb and none seem to be working.

    The site is about 1.2 G from what Updraft plus shows, but it is larger when a complete backup is downloaded – 7 G.

    Thank you for your consideration.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Can you please send us a copy of the latest full backup log?
    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    Thread Starter forsteps

    (@forsteps)

    Hi,

    Is it possible to e-mail the log file to you?

    Thank you

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    It is safe to share the log file here.

    Thanks,
    Bryle

Viewing 3 replies - 1 through 3 (of 3 total)
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