Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter hefferpa

    (@hefferpa)

    Update …

    Email sent by Updraft:
    “UpdraftPlus WordPress backup is complete.
    Backup contains: Files and database (Full backup)
    Latest status: The backup attempt has finished, apparently unsuccessfully
    Errors encountered:
    * Dropbox: failed to upload file to backup_2021-10-08-1307_The_Chalfonts_Consultancy_04ca4192b78b-plugins.zip (see log file for more)”

    https://www.dropbox.com/s/1bpyzewnxixfs7h/log.04ca4192b78b.txt?dl=0

    The same thing is happening to me – 20+ sites starting sometime last night.

    Nate

    (@goseongguy)

    Same here

    @goseongguy @hefferpa I submitted this on the paid support forum for UpdraftPlus as well and waiting for an answer. Seems there are many instances of this.

    I reached out to my hosting company to find out if they made any server modifications (like updates to curl.exe which has caused similar issues in the past) and am awaiting their response as well. Thing is, I have sites on multiple hosts and they ALL started doing this last night; the first failure message I got was about 1 AM EST.

    Since my plugin had already been up to date for a few days and working fine, I can only assume that Dropbox implemented a change on their end for which the UpdraftPlus team wasn’t aware/prepared.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi All,

    I have already asked our developers to investigate on the issue.

    Apologies for the inconvenience.

    Best Wishes,
    Bryle

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi All,

    The issue appears to be on Dropbox’s end. Our developers have tested previous version of our plugin and we are getting the same result. We’ve seen some reports from Dropbox forum having the issue – https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/sometime-file-upload-issue-using-JavaScript-SDK/td-p/549538

    I’m afraid there is nothing we can do on our end as this is already out of our control.

    Best Wishes,
    Bryle

Viewing 6 replies - 1 through 6 (of 6 total)
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