Waiting for the scheduled time to retry because of errors.

Hi,

It shows that the backup process is timed out or killed off.

Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25mb, save your settings and run a new process.

If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

Kind Regards,
Bryle

Bryle,

I contacted the company that hosts my website and I ran a back-up while we were on the phone. He said he saw this same PHP error message generated quite a few times during the back-up:

[Tue Jul 28 10:01:50.849258 2020] [fcgid:warn] [pid 29274:tid 140294569817856] [client 162.211.39.103:36323] mod_fcgid: stderr: PHP Warning: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead in /var/www/vhosts/gerlachproductions.com/judygerlach/wp-content/plugins/maintenance-mode/maintenance-mode.php on line 1, referer: https://judygerlach.com/wp-admin/options-general.php?page=updraftplus

It refers to another plugin I use called Maintenance Mode. Could that plugin be causing the problem? The admin said their servers were using PHP version 7.0.33

Hi,

It is possible that the plugin is causing conflict with UpdraftPlus. Can you try to temporarily deactivate? Do you still get the same issue?

Regards,
Bryle