Waiting for Account Approval

  • Resolved cristyna69

    (@cristyna69)


    4 years ago

    Hello, I activated my account on Mailpoet more than 10 days ago. I am still awaiting approval and at the moment I cannot send my newsletters.
    I have already tried to re-enter the activation key, but nothing has changed.
    Can you help me?
    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • dromero20

    (@dromero20)

    Hi!

    Your subscription is still pending approval because we have some more questions about your subscriber’s list.

    We emailed you on February 18 with further information about it, please make sure to check both your inbox and spam folders, as well as any additional filters you may have set up in your email, and then please reply to us.

    Have a nice day!

    Thread Starter cristyna69

    (@cristyna69)

    Hi, the only email received on February 18th is the one that is visible at this link:

    View post on imgur.com

    We followed the instructions to activate the account, but we have not received any emails with other requests. If possible, let us know what’s wrong. Thank you

    dromero20

    (@dromero20)

    Hi!

    Okay, no problem. I’ve sent an email to you with the information we sent you on February 18th, please check your inbox and spam folder and continue the communication with us via email ??

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
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