Wait for payment before sending gift card

  • Resolved kpdesigndk

    (@kpdesigndk)


    2 years, 3 months ago

    Hello.

    I just tested the plugin in the free version.
    Looks great by the way.

    However. I did notice that it sends out the gift card before the order is completed, making it possible to cheat with gift cards.

    Is there an option to make it wait for the order to complete before sending out the gift card?

    • This topic was modified 2 years, 3 months ago by kpdesigndk.

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Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WP Swings

    (@wpswings)

    Hello,

    Thanks for using our plugin.
    Gift coupon code will be sent to the customer when the order status mark as “Processing” or “Completed”.

    Once payment is done only then order status falls in “Processing” or “Completed” except COD payment method.

    If you want to exclude the COD payment method for Gift Card products then we have this feature in our pro version.

    Regards,

    Thread Starter kpdesigndk

    (@kpdesigndk)

    When processing, the payment have not yet been taken from the credit card. So bad people might use it to order gift cards with a credit card, and then block the credit card, and then use the gift card to buy stuff in the webshop.
    Some shop owners might not recognize it before the next order has been send out.

    I really think that a gift card should not be send until the payment has been finished by the shop owner, by marking the order as complete.

    the processing is being activated before money has been taken from the credit card.

    Plugin Author WP Swings

    (@wpswings)

    Hello,

    Thanks for your response.
    If client done the payment from Credit Card and amount is not received then order status should be “Pending Payment”. Order status should be fall in Processing/Completed once you receive the amount.

    It should be work same as for other WooCommerce products as well.

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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