Hello @mykkal
I am sorry about the issue you are experiencing and I am happy to assist you with this. There is a possibility that some error occurred during the update of W3 Total Cache. This can happen sometimes.
The safest way is to completely remove and re-install W3 Total Cache. Make sure to make a backup of your master.php file in wp-content/w3tc-config or export the configuration json in Performance>General settings>Export/Import Settings (bottom of the page).
After that, you should completely remove and re-install W3 Total Cache with the following steps:
1. Purge Cache
2. Deactivate and Delete Plugin
3. Check .htaccess File (make backup)
W3TC will create many directives in the .htaccess file to control caching behavior. Each section will start and end with comments like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”.
Ensure that no residual entries are leftover in your .htaccess file after deleting the plugin.
4. Delete wp-content files and folders
– cache folder
– w3tc-config folder
– object-cache.php (if exists)
– advanced-cache.php (if exists)
– dbcache.php (if exists)
– upgrade folder
– in wp-content/plugins/ delete the w3-total-cache folder (if exists)
5. Delete Cached Files from CDN (if using CDN)
Besides deleting all the relevant files, if you use CDN then ensure to purge the cached content from your CDN. This is necessary when you enabled minify option in W3TC settings. You should delete the minified and combined scripts and CSS files from your CDN server to avoid the site breaking on the browser.
6. Go to your wp dashboard and re-install W3 Total Cache
Thank you!
