W3TC causing fatal error on my site

  • Resolved plantydelights

    (@plantydelights)


    4 years, 3 months ago

    Dear support team,

    I started receiving emails by WordPress 3 days ago informing me that my site is experiencing technical issues caused by W3TC. The frontend looks ok, but unfortunately, I can’t log into the admin panel anymore (not even in recovery mode).

    The error details:
    An error of type E_ERROR was caused in line 452 of the file /home/……/plugins/w3-total-cache/Cache_File.php. Error message: Illegal length modifier specified ‘f’ in s[np]printf call

    WordPress version 5.4.2
    Current theme: Foodie Pro Theme (version 2.1.8)
    Current plugin: W3 Total Cache (version 0.14.4)
    PHP version 7.3.20

    I’d highly appreciate it if you could give me some advice as to how I can move forward to recover my site (and work in the admin panel again).

    Thanks a lot and best regards,
    Ramona

    The page I need help with: [log in to see the link]

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