W3 Total Cache Error After Updating Plugin

  • Hey, I tried updating my the plugin W3 Total Cache and now I am getting server errors for he website: https://bitcoinpricelive.com

    When I go to wp-admin I get the following message:

    “W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove D:\home\site\wwwroot\wp-content\advanced-cache.php.W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove D:\home\site\wwwroot\wp-content\object-cache.php.”

    I did an FTP into the site and deleted those php files. I tried restarting server after that, and only get a 500 error. Since I removed those 2 files the wp-admin page no longer displays any error messages. I also tried putting those 2 files back via FTP, and my wp-admin page says to remove them again.

    How do I fix this?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey,

    I would try and see if removing any W3 lines from the .htaccess file make any difference. I read some posts a while back that this mostly does the trick for people having 500’s with W3TC.

    If that doesn’t work I would remove the files & reinstall W3 ??

    Kind regards,

    Thread Starter rampage101

    (@rampage101)

    My .htaccess file under /site/wwwroot/home looks like the following. Do I remove that entire IfModule tag?

    ## EXPIRES CACHING ##
<IfModule mod_expires.c>
ExpiresActive On
ExpiresByType image/jpg "access 1 year"
ExpiresByType image/jpeg "access 1 year"
ExpiresByType image/gif "access 1 year"
ExpiresByType image/png "access 1 year"
ExpiresByType text/css "access 1 month"
ExpiresByType text/html "access 1 month"
ExpiresByType application/pdf "access 1 month"
ExpiresByType text/x-javascript "access 1 month"
ExpiresByType application/x-shockwave-flash "access 1 month"
ExpiresByType image/x-icon "access 1 year"
ExpiresDefault "access 1 month"
</IfModule>
## EXPIRES CACHING ##

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /home/index.php [L]
</IfModule>

# END WordPress
    Thread Starter rampage101

    (@rampage101)

    Turns out the fix was to delete the W3-Total-Cache folder from the plugins directory located under wp-content.

Viewing 3 replies - 1 through 3 (of 3 total)
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