Voucher created before Stripe payment

  • I know this been asked few times but I still have the issue when somebody doesn’t finalise the Stripe checkout payment, the voucher is still created with “not paid” status, where it shoulnd’t be created at all!
    My client is not tech savy and I don’t want to tell him to keep checking the dashbboard every time somebody creates a voucher but doesn’t pay.
    Is there any way to stop this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Codemenschen

    (@codemenschen)

    Hi @redlik

    Thanks for reaching out to us.

    If possible can you check if you have success page setup properly? The success page name should be “Stripe Payment Success Page” and this should have “[wpgv_stripesuccesspage]” shortcode. You can check if it’s redirecting to success page correctly or not?

    Let us know if you need any further help from us.

    Thread Starter redlik

    (@redlik)

    I do have such a page. If somebody does make the payment, all works fine.
    It’s only when they don’t pay – for whatever reason – the voucher get created with not paid status.

    Plugin Author Codemenschen

    (@codemenschen)

    Hi @redlik

    Yes, the voucher will create with not paid status but it will not send to customer. They cannot use it.

    Let us know if you need any further help from us.

Viewing 3 replies - 1 through 3 (of 3 total)
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