• Resolved grafiti4u

    (@grafiti4u)


    After the results were published on the winner, someone complained about the results, saying that people were able to vote more than once. I had it set so you could only vote once, after that you could only see the results at that point. My only thought is that someone voted from a different I.P. address, and there is no way I can control that. I cannot prove this with the free version of the software. If I purchased the software, would I be able to download the results of this poll which is now over? Would the results also show the I.P. address of each vote?

    The page I need help with: [log in to see the link]

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  • Plugin Support Jasmine

    (@hyenokian)

    Dear @grafiti4u,

    Thank you for the topic.

    To escape such a problem, you can enable the poll to be open for only logged-in users.?
    You can enable the limitation by User ID.
    The user will pass the quiz only once and it will be a secure solution for you.

    As to the exported file, the plugin has the export format which includes the IP as well.

    See the screenshot below:

    By the way, as it is a Pro feature, please contact us via this form for premium support. Our customer care specialists will always be happy to help you.

    Commercial products are not supported in these forums.

    Thank you.

Viewing 1 replies (of 1 total)
  • The topic ‘Voting more than once’ is closed to new replies.