Volume is not working & Black bar on bottom

The first problem is I noticed a weird black layer beneath my video. Once I disable the big play button it gets reduced but it is still there.

And since yesterday the player is totally muted (no it is not muted from settings) and the volume control is not there as well.

I have bought the Pro version of this to support you. I sent the first issue via an email which you never got back. Disappointed!

The page I need help with: [log in to see the link]